SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.79

3.8 Rating 589 Reviews

69 %

of reviewers recommend SIROKO

3.8

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	2.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing customer service!”

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Posted 6 hours ago

“Veste arrivée dans les temps Magnifique!!!!”

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Posted 5 days ago

Bonjour Dominique, Un grand merci pour votre retour si positif. Nous sommes ravis que la veste soit arrivée dans les temps et que vous la trouviez magnifique. Si vous avez besoin de quoi que ce soit, n’hésitez pas à revenir vers nous. Bien cordialement, Équipe SIROKO

Posted 4 days ago

“Veste arrivée dans les temps Magnifique!!!!”

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Posted 5 days ago

“I’m not satisfied with this cycling base layer. It’s too short, so it rides up above the belly button while riding, which makes it quite uncomfortable. The fit could definitely be improved.”

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Posted 5 days ago

Hello Tomasz, Thank you for sharing your experience. We are sorry that you did not find the base layer comfortable. We have taken note of your comments about the length and fit so that we can continue to improve our products. If you need help with a return or exchange, we will be happy to assist you. To do so, please contact us via the following link: https://www.siroko.com/es/i/contacto Kind regards, The SIROKO Team

Posted 5 days ago

“Hola, me acaba de llegar el mío ,estoy súper contenta !!!y sobre todo para las que somos altas lo favorecedor que queda!!! El ajustartelo en la cintura te marca la silueta y se queda de 10!!!!”

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Posted 1 week ago

¡Hola Verónica! Muchísimas gracias por tu reseña. Nos encanta saber que te sientes tan contenta con SIROKO y que el ajuste en la cintura te ayuda a marcar la silueta. ¡Seguimos a tu disposición para lo que necesites! Un saludo, Equipo SIROKO

Posted 1 week ago

“Expres doručení,bunda je krásná, teplá ,velkosti jsou ok.Kvalitní výrobek, spokojenost.”

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Posted 1 week ago

Ahoj J.P., moc děkujeme za tvůj komentář! 😊 Jsme velmi rádi, že ti zboží dorazilo rychle, že se ti bunda líbí a že ti padne. Těší nás, že jsi spokojený s kvalitou produktu 🙌✨ Pokud budeš potřebovat pomoc s dalšími nákupy nebo budeš mít nějaké dotazy, jsme tu pro tebe. S pozdravem, tým SIROKO 👋

Posted 1 week ago

“Il prodotto non corrisponde alla tabella di taglia indicata!!! Non consiglio!!!”

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Posted 2 weeks ago

Ciao Antonio, Ci dispiace molto per il disagio causato dalla taglia. Vogliamo aiutarti il prima possibile, quindi ti saremmo grati se ci contattassi tramite il seguente link per poterti fornire una soluzione rapida: https://www.siroko.com/es/i/contacto 😊 Siamo qui per qualsiasi cosa tu abbia bisogno. Cordiali saluti, Il team SIROKO

Posted 2 weeks ago

“Material deportivo técnico que soporta mucho uso en la realización de la actividad y en las lavadoras. Correcta calibración de las tallas.”

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Posted 2 weeks ago

¡Muchas gracias por tu reseña Cecilio! Nos alegra saber que aprecias la calidad de nuestros materiales y el confort de nuestras prendas, así como los diseños que ofrecemos. Si en algún momento necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para lo que necesites! ¡Esperamos verte pronto de vuelta para más compras! ¡Saludos! El equipo de SIROKO

Posted 2 weeks ago

“Me encantaron los productos! Excelente calidad ; diseño; precio y servicio de entrega! Para mi gusto la mejor ropa de ciclismo”

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Posted 2 weeks ago

¡Gracias por compartir tu experiencia, Yves! Nos alegra muchísimo saber que te encantaron los productos, la calidad, el diseño, el precio y el servicio de entrega. ¡Esperamos verte de nuevo pronto! Un abrazo, Equipo SIROKO

Posted 2 weeks ago

“Se lo regalé a mi marido y está encantado. Que es calentito y que le queda como un guante. Feliz con la compra y esperando stock de otro color para tener cambio.”

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Posted 3 weeks ago

¡Gracias por compartir tu experiencia, Sira! 😊 Nos alegra muchísimo saber que tu marido quedó encantado y que la prenda le queda como un guante. ¡Un abrazo! Equipo SIROKO ✨

Posted 3 weeks ago

“Terrible customer service, ordered a couple of times, but I'm finally done with this shop. Products are okay for the price; you get what you pay for. Bibs are mediocre, jerseys are very decent. The shirts (Lifestyle) got a very strange cut. Also can't return sizes for free anymore; you are forced to take store credit or pay twice for returning and ordering again. Rediculous.”

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Posted 3 weeks ago

Hello Ced, We are really sorry to hear about your experience and appreciate you sharing this detailed feedback. Our team is always available to help you find the best solution in case of sizing or return issues. If you need further assistance, please contact us through the following link: https://www.siroko.com/es/i/contacto and we will get back to you within 48–72 hours. Best regards, The Siroko Team www.siroko.com

Posted 3 weeks ago

“Nice Glasses. By accident defect, but Siroko sent me a brandnew one. Good coulance.”

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Posted 4 weeks ago

Hi Albert! Thanks so much for your kind words. We’re glad you’re satisfied with the replacement and our courtesy. If you need anything else, feel free to reach out. Best regards, Team SIROKO

Posted 4 weeks ago

“Muito bom atendimento”

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Posted 4 weeks ago

Olá Ricardo! Muito obrigado pelas suas palavras e pela avaliação 5/5. Ficamos felizes em saber que o atendimento foi muito bom. Se precisar de algo, estamos à disposição. Abraços, Equipe SIROKO

Posted 4 weeks ago

“Koupila jsem raději M, sedí skvěle ale trochu krátké rukávy. Pohodlná a krásná.”

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Posted 4 weeks ago

Adélo, děkujeme za sdílení! Jsme rádi, že ti padla velikost M a že je to pohodlné a krásné. Bereme na vědomí poznámku o délce rukávů. Pokud chceš vyzkoušet jinou velikost nebo potřebuješ s výměnou pomoct, napiš nám. S pozdravem, tým SIROKO✨

Posted 4 weeks ago

“Atención al cliente excelente, precio y calidad del producto muy buenos.”

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Posted 4 weeks ago

¡Hola Susana! 😊 Muchas gracias por tus palabras. Nos alegra saber que la atención al cliente y la relación precio/calidad fueron de tu agrado. ¡Esperamos verte de nuevo pronto! Un saludo cordial, Equipo SIROKO

Posted 4 weeks ago

“The team has bene very nice and supportive. I made a mistake in the order, the team took the time to understand, help and solve it. So, not only a wonderful brand, but definitely a wonderful team!”

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Posted 4 weeks ago

Hello Silvia! 🙂 Thank you so much for your kind words. We’re thrilled to hear that our team could help and that you had a positive experience with us. Your feedback motivates us to keep delivering excellent service. Best regards, The SIROKO Team

Posted 4 weeks ago

“Really good service, purchase was to large and uk not having a free size exchange like eu. The service given has ensured that I can exchange and also credited the price difference to ensure that I was able to exchange at same price. Far from what I expected.”

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Posted 4 weeks ago

Hello Julie! 😊 Thank you so much for your kind review! We are delighted to hear that our service exceeded your expectations and that we were able to help you. Your comments motivate us to continue giving our best every day. Best regards! The SIROKO team

Posted 4 weeks ago

“The clothes are beautiful and of high quality, and the customer service is excellent and responsive.”

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Posted 1 month ago

Hello Saad, Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you appreciate the beauty and quality of our clothes. It's fantastic to know our customer service met your expectations! Your support motivates us to keep excelling in providing great products and assistance. Looking forward to welcoming you back to Siroko soon! Best wishes, The Siroko Team ❤️

Posted 1 month ago

“Great customer service!! All the team were very helpful with my urgency for buying an almost out of stock item and the return of a purchase. Really grateful :)”

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Posted 1 month ago

Hello Ana. Thank you very much for your positive review! 😊 We are delighted that our team was able to assist you with your urgent matters and provide you with support during your shopping experience. Your satisfaction is our top priority! We look forward to seeing you again at Siroko! Best regards, The Siroko Team ❤️

Posted 1 month ago

“Jestem bardzo zadowolony z wysokiej jakości, w cenie promocyjnej rewelacja Szkła wymienne, dobrze trzymają magnesy polecam”

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Posted 1 month ago

Cześć Greg, Bardzo dziękujemy za recenzję! 😊 Bardzo się cieszymy, że jakość naszych produktów spełniła Twoje oczekiwania i że skorzystałeś z promocji. Twoje słowa motywują nas do dalszej pracy każdego dnia, aby zapewnić jak najlepsze wrażenia. Dziękujemy za polecenie nas i życzymy jak najwięcej radości z kolejnych przygód z Siroko! Pozdrawiamy, Zespół Siroko

Posted 1 month ago

SIROKO is rated 3.8 based on 589 reviews