SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.69

3.7 Rating 525 Reviews

67 %

of reviewers recommend SIROKO

3.7

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fit and very comfortable for longer rides. Highly recommended.”

Helpful Report

Posted 2 days ago

Hi Jitka, Thank you so much for your amazing review! 😊 We're glad to hear that the fit and comfort of our products have been with you on your long runs. Your recommendation means a lot to us and drives us to continue offering the best. Don't hesitate to come back for more adventures - see you next time! Kind regards, SIROKO Team

Posted 1 day ago

“Muy buena experiencia!!! He comprado muchas cosas y la verdad que muy contentos!! También muy resolutivos en el servicio de post-venta”

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Posted 3 days ago

Hola Marta, ¡Muchísimas gracias por tu reseña tan positiva! 😊 Nos alegra saber que tu experiencia de compra ha sido excelente y que nuestro equipo de servicio post-venta ha estado a la altura. Tu satisfacción es nuestra prioridad y tus palabras nos motivan a seguir mejorando. No dudes en contactarnos si necesitas algo más. ¡Esperamos verte pronto para más aventuras! Un saludo cordial, Equipo SIROKO

Posted 2 days ago

“Reasonable customer service and fast response in a problem situation.”

Helpful Report

Posted 1 week ago

Hi Teemu! Thank you for taking the time to share your experience. We're glad to hear that our customer service team was up to the task and was able to help you quickly, even in a difficult situation. We will continue to work hard to provide you with a friendly and efficient service, and we'll be here for you! Best regards from the team of Siroko 😊🙌

Posted 1 week ago

“the quality and the price is equal.”

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Posted 2 weeks ago

Hello Michel, Thank you for taking the time to share your opinion with us. We understand that value for money is critical. We appreciate your feedback and will share it with our team to further improve the value for money of our products. Kind regards, SIROKO Team

Posted 2 weeks ago

“Thank you for your friendly customer service!”

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Posted 2 weeks ago

Hi Chris, Thank you so much for your kind words! 🌟 We’re delighted to hear that you appreciated our friendly customer service. Ensuring our customers feel well-supported is a top priority for us. Your feedback truly motivates us to keep providing the best experience possible. We can't wait to welcome you back for more adventures! If you need anything at all, don’t hesitate to reach out to us. Warm regards, Team SIROKO

Posted 2 weeks ago

“Ottimo abbigliamento,e ottimo servizio dopo vendita il supporto è rapido e preciso. Qualità prezzo al Top”

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Posted 3 weeks ago

Oi, Angelo, Muito obrigado por sua maravilhosa avaliação! 🌟 Ficamos muito felizes em saber que gostou da qualidade de nossos produtos e de nosso serviço pós-venda. Nossa missão é garantir a máxima satisfação do cliente, e seu feedback nos motiva a fazer ainda melhor. Esperamos vê-lo novamente em breve e oferecer-lhe mais experiências excelentes com nossas roupas. Se precisar de algo, não hesite em entrar em contato conosco! Com os melhores cumprimentos, Equipe SIROKO

Posted 3 weeks ago

“Great product design and performance at a reasonable price.”

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Posted 3 weeks ago

Hi Martin, Thank you so much for your fantastic review! 🌟 We are thrilled to hear that you enjoyed both the design and performance of our products at such a competitive price. Every feedback like yours spurs us on to continue offering the best to our customers. We look forward to having you back with us for new adventures! If you have any questions, please do not hesitate to contact us. A warm greeting, SIROKO Team

Posted 3 weeks ago

“Ho acquistato una maglia da ciclismo che è risultata leggermente diversa da quella nella foto sul sito SIROKO, ho scritto una recensione negativa. Sono stato contattato da SIROKO, ho inviato le foto del prodotto ricevuto e nel giro di un giorno hanno risolto il problema. Ottima gestione del cliente e cortesia.”

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Posted 3 weeks ago

Ciao Sandro, Grazie infinite per la tua recensione! 🌟 Siamo davvero felici di sapere che la nostra assistenza clienti abbia saputo risolvere la situazione in modo tempestivo e cortese. Ci scusiamo per il fraintendimento con il prodotto e apprezziamo molto il tuo feedback, che ci aiuta a migliorare sempre di più. Speriamo di rivederti presto e di offrirti nuove esperienze positive con i nostri prodotti. Se hai bisogno di ulteriore supporto, non esitare a contattarci! Un abbraccio caloroso, Team SIROKO

Posted 3 weeks ago

“Buen material, me llegó a tiempo para disfrutarlo el fin de semana y poder hacerle un buen test en la carrera 10/10”

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Posted 3 weeks ago

Hola Alvaro, ¡Muchas gracias por tu increíble reseña! 🌟 Nos alegra saber que recibiste el material a tiempo y que tuviste la oportunidad de probarlo en la carrera. Comentarios como el tuyo nos motivan a seguir ofreciendo productos de la mejor calidad. Esperamos verte de nuevo pronto y que disfrutes de muchas más experiencias positivas con nuestros productos. Siempre estamos aquí para ayudarte en lo que necesites. 😊 Un saludo del equipo de SIROKO.

Posted 3 weeks ago

“Nice clothes and a very good customer service”

Helpful Report

Posted 1 month ago

Hi Florian, Thank you so much for your fantastic review! 🌟 We are very happy to hear that you are happy with both our garments and the service you received. Every comment like yours encourages us to continue working with the same dedication to offer quality products and service. It will be a pleasure to have you here again. You know that we are always at your disposal for whatever you need. 😊 Best regards, The Siroko team

Posted 1 month ago

“Super schöne Farbe, leider absolut durchsichtig. Muss sie deshalb leider zurückgeschicken. Bitte überarbeitet das nochmal würde sie wirklich gerne tragen.”

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Posted 1 month ago

Hallo Sophie, vielen Dank, dass du dir die Zeit genommen hast, deine Gedanken mit uns zu teilen. Es tut uns leid zu hören, dass das Produkt für dich nicht die gewünschte Qualität hat und durchsichtig ist. Wir verstehen, wie enttäuschend das sein kann, besonders wenn die Farbe dir so gut gefällt. Dein Feedback ist uns sehr wichtig, und wir werden es an unser Produktteam weiterleiten, um eine Verbesserung zu prüfen. Wir hoffen, dass wir in Zukunft etwas anbieten können, das deinen Erwartungen entspricht. Wir wünschen dir alles Gute und danken dir nochmals für deine Rückmeldung. Herzliche Grüße, Das SIROKO-Team.

Posted 1 month ago

“Hice un pedido online y tuve que devolver uno de los productos, me pareció que la opción más rápida era ir directamente a la tienda. Los dependientes fueron muy simpáticos y resolvieron mi situación sin problema.”

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Posted 1 month ago

Hola Celia, ¡Muchísimas gracias por tu fantástica reseña! 🌟 Es genial saber que la experiencia en nuestra tienda fue tan positiva y que nuestros dependientes pudieron ayudarte de manera eficaz. Nos esforzamos por ofrecer un servicio amigable y resolver cualquier situación que surja, así que tus palabras son muy motivadoras para todo el equipo. Esperamos verte pronto de nuevo en nuestra tienda o navegando en nuestra web. ¡Siempre estamos aquí para lo que necesites! 🤗 Un cordial saludo del equipo de SIROKO.

Posted 1 month ago

“Lost £100k saved by Supreme assets recovery AT G mail .com”

Helpful Report

Posted 1 month ago

Hello Supreme, We're truly sorry to hear about your experience and the issues you've faced with asset recovery. It’s understandable to feel upset when such significant financial matters are involved. We take your feedback seriously, as it helps us to improve our services and ensure better experiences for all our customers. Please reach out to us directly via this link: https://www.siroko.com/es/i/contacto, so we can assist you further. Thank you for bringing this to our attention. Best regards, The SIROKO team.

Posted 1 month ago

“La ropa de gym es super cómoda y tiene muy buena calidad. De esta marca solo tenia ropa de nieve y me encanta, pero de la sección de gimnasio nunca había comprado. La verdad que al menos de lo nuevo que han lanzado, los shorts tanto para gym como para correr me encantan!”

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Posted 1 month ago

Hola Sandra, ¡Muchísimas gracias por tu excelente reseña! 🌟 Es genial saber que te ha gustado nuestra ropa de gimnasio. Nos alegra que los nuevos shorts sean de tu agrado tanto para el gym como para correr. Trabajamos duro para ofrecerte prendas cómodas y de calidad, y tus palabras son una gran motivación para seguir mejorando. Esperamos verte de nuevo pronto disfrutando de nuestras novedades. ¡No dudes en contarnos sobre tus próximas experiencias con SIROKO! 💖 Un saludo del equipo de SIROKO.

Posted 1 month ago

“Ya había comprado varias veces online y siempre rápidos y la calidad esperada, pero fui a Gijón y pasé por la tienda y estoy enamorada! Los dependientes majísimos, súper atentos y la tienda preciosa. Se nota que le ponen mucho mimo a todo lo que hacen. ¡Recomendadísimos! Mi nueva marca deportiva favorita.”

Helpful Report

Posted 1 month ago

Hola Marina, ¡Muchísimas gracias por tu maravillosa reseña! 🌟 Nos alegra enormemente que hayas disfrutado de tu visita a nuestra tienda en Gijón y que la atención de nuestros dependientes haya sido de tu agrado. Nos esforzamos por crear un ambiente acogedor y cuidar cada detalle de nuestras prendas, así que tu elogio significa mucho para nosotros. Esperamos verte de nuevo pronto y que sigas disfrutando de tu nueva marca deportiva favorita. ¡Te esperamos en SIROKO! 💖 Un cordial saludo del equipo de SIROKO.

Posted 1 month ago

“Una delle salopette più comode mai provate. Non sembra neanche di stare in sella! Veramente comodissima”

Helpful Report

Posted 1 month ago

Ciao Giuditta, Grazie mille per la tua splendida recensione! 🌟 Siamo davvero felici di sapere che hai trovato le nostre salopette così comode. Il comfort è una delle nostre priorità, e non c'è niente di meglio che sapere che ti sei sentita così bene in sella! Ti aspettiamo presto di nuovo da SIROKO! ❤️ Un caro saluto dal team SIROKO!

Posted 1 month ago

“Product was slightly damaged and customer service was great, helping with a monetary replacement in my Siroko wallet.”

Helpful Report

Posted 1 month ago

Hi Lukas, Thank you for your kind review! 😊 We’re so glad to hear that our customer service team was able to assist you effectively with your concern. Providing support to our customers is something we take pride in, and we're happy you had a positive experience. We appreciate your continued support and look forward to serving you again soon at SIROKO! 💖 Best regards from the SIROKO team!

Posted 1 month ago

“Siroko has a good quality and the customer service is great. I had some troubles with my order but the service solved them quickly. I will be purchasing again in the future!”

Helpful Report

Posted 1 month ago

Hi Vagia, Thank you for your fantastic review! 😊 We’re thrilled to hear that you found our product quality to be great and that our customer service team was able to resolve your issues promptly. Ensuring a smooth experience for our customers is our top priority! We can’t wait to welcome you back at SIROKO for your next purchase. 💖 Warm regards from the SIROKO team!

Posted 1 month ago

“Siroko is a great brand!! The quality is outstanding and the customer service is great. I had some troubles with my order but the service I received was amazing, they gave me a great solution. I will be purchasing again in the future!”

Helpful Report

Posted 1 month ago

Hi Lotte, Thank you so much for your wonderful review! 😊 We are glad to hear that you were satisfied with the quality of our products and that our customer service team was able to provide you with an effective solution. We strive to provide the best possible experience for our customers and it's great to know that we've been able to do that for you. We hope to see you again soon at SIROKO, thank you for being part of our community! ❤️ Best regards from the SIROKO team.

Posted 1 month ago

“He comprado varias veces en la web de Siroko y siempre me ha llegado rápido y bien. Esta última vez he tenido un problema con una talla y la atención al cliente ha sido genial, la chica muy amable. Me cambiaron la talla y gestionaron todo muy rápido y gratis. Muy contenta :)”

Helpful Report

Posted 1 month ago

Hola Laura, ¡Gracias por tu increíble reseña! 😊 Nos alegra saber que has tenido una buena experiencia comprando con nosotros y que nuestra atención al cliente pudo ayudarte con tu situación. Hacemos todo lo posible para que nuestros clientes se sientan atendidos y satisfechos. Te agradecemos por ser parte de la familia SIROKO. ¡Te esperamos de nuevo pronto! ❤️ Un afectuoso saludo del equipo de SIROKO.

Posted 1 month ago

SIROKO is rated 3.7 based on 525 reviews