Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

SIROKO Reviews

3.6 Rating 359 Reviews

63 %

of reviewers recommend SIROKO

Company Reviews

Product Reviews

3.6

Based on 359 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Write Your review

Tell us how SIROKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SIROKO 4 star review on 7th June 2023

SIROKO 3 star review on 7th June 2023

SIROKO 3 star review on 7th June 2023

SIROKO 5 star review on 7th June 2023

Radosław Różycki

SIROKO 5 star review on 7th June 2023

SIROKO 5 star review on 7th June 2023

SIROKO 5 star review on 7th June 2023

David Blanco Vega

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from Sikoro, so happy with the quality and service. I ordered a size too big and the customer support to organise the exchange was super easy. I got express shipping and amazed at how quickly it all arrived to me in Australia. Definitely shopping here for all my snow gear needs and highly recommend.”

Posted 3 months ago

“No return label. bad contact with the seller. I do not recommend”

Posted 3 months ago

“(My order #1314312 for 1×DW Territory-S), The rear pockets are narrow and deep, making it almost impossible to take things out of them while riding. Satisfied with others except for this problem.”

Posted 3 months ago

“I ordered a ski jacket, I confirmed with the company that it would be delivered through a courier and USPS. They then sent it USPS and I dont get USPS delivery. The jacket was then sent back to the company and they said they would refund me and that was weeks ago. They are no longer even answering my emails. This company is not honest and I would never suggest anyone ordering anything from them. They don't even have a customer service phone number.”

Posted 3 months ago

“I got the W1-W Tremblant and was excited to snowboard with it. Although it’s warm, the jacket rolls up and I got snow in my back a few times”

Posted 3 months ago

“Too uncomfortable to take things out of the rear pockets while riding due to the high back pocket upper position - Nothing else is bad. Regrettably I gave up pulling something out of the pockets”

Posted 3 months ago

“This jacket od great! Light, stretchy and warm and beautiful colors.”

Posted 3 months ago

“Delivery was super fast, ordered on the 27th Dec, arrived on 2nd Jan. Fabric and making looks and feels perfect! I would have loved this, except... Size chart states 63 cm length for size L-XL. My piece came with the length of 54 cm-s, measured from neck lining to bottom. That's 9 cm-s short! Barely covers my belly button. (I'm 193 cm-s tall)”

Posted 4 months ago

“We ordered a jacket two weeks ago, have not received it and the tracking is not current. Now my son won’t have it in time for Christmas. Do not recommend this company at all.”

Posted 4 months ago

“I have tried to contact this company on 3 seperate occasions about my order within the past 2 weeks and have not yet received a response. I placed my order about 3 weeks ago and my tracking has not been updated in a while. The inability to respond to THREE SEPERATE inquiries that I have made regarding my order is beyond inappropriate. I am very unhappy with the complete lack in customer service from this company and as a result I would never recommend this company or products to anyone in the future. Do better.”

Posted 4 months ago

“they never reply the email and do not handle any problems with their customer services”

Posted 4 months ago

“No information abour order, no contact, no response for email. I DO NOT RECOMMEND IF YOU DONT WANT TO LOOSE YOUR MONEY!!!!!”

Posted 4 months ago

“La tuta è bellissima veramente ho preso sia i pantaloni che la giacca e sono rimasta veramente soddisfatta del mio acquisto l’unica pecca è che forse dovevo prendere una taglia in meno della giacca 🫶🏻”

Posted 4 months ago

“Hi, I would like to share with you that if you have any problem, they are not going to solve anything because the Customer Support ignore you all the time until there is no solution.”

Posted 5 months ago

“I don’t know, maybe they read the reviews and changed something, but the site support responded to me after 5-10 minutes, and the order arrived in Poland in 2 days. I ordered 3 items: a women's jacket and two overalls (men's and women's). The quality looks excellent, I haven't tested it yet. The only thing is that the sizes are really a little big.”

Posted 5 months ago

“Increíble como bajaron la calidad de sus productos incluso del Packing, ya he comprado 5 lentes de sol con Siroko pero los dos últimos se sienten de mala calidad y para que hablar del Packing horrible comparado de como venían antes, hasta con Sticker venían, se nota que no quieren gastar dinero, decepcionado de la marca, nunca más compro con Siroko.”

Posted 5 months ago

“Es preciosa y super calentita 😍😍 este invierno no voy a pasar frío❤️ gracias Siroko 😍”

Posted 5 months ago

“Buy 1 or 2 sizes smaller than you usually use. I usually use S/M and bought an M. I think i will need a XS.”

Posted 5 months ago

“Bijna mijn hele fietsgardarobe bestaat uit fietskleding van Siroko en kan dus zeggen dat ik fan ben van het merk. Deze beenstukken heb ik besteld en ging er vanuit dat ze vast ook goed zouden zijn. Dat viel echter heel erg tegen. De pasvorm is slecht en de stof heeft te weinig stretch. De onderkant is zo nauw dat mn voet er bijna niet doorheen past en de stof is rondom de knie weer te los. Bij andere merken heb ik daar geen last van. Kortom dit was echt een miskoop.”

Posted 5 months ago

“Appalling customer service. Second time ordering. First pair of glasses excellent quality and as described. Second pair were vastly different from the advertised picture. I raised this with them- they informed me that lenses can vary “considerably indoors or outdoors”. I felt this was an ok response so went outside the next day in sunlight. They were still nothing like the picture so I informed them and sent evidence. “Please note that as we already explained, The web colour is the colour of the lens in bright conditions and once you can try them in high light conditions, you will be able to see it.” I explained again that as per the photo they are still totally different to the picture advertised. To assure I had covered all boxes I also took a photo in studio light, and edited the picture to add maximum brightness and I could still not achieve a likeness to the advertisement. They have offered for me to return the item at my expense. I have already spent £10.95 on postage and they would like me to pay a further £8 to return them. £18 out of pocket for an item totally different to the advertisement. Would not recommend for accuracy of advertisements or complaint resolution. Be careful when buying with Sirko”

Posted 5 months ago

«
1
2
3
4
5
»

SIROKO is rated 3.6 based on 359 reviews