SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.83

3.8 Rating 632 Reviews

70 %

of reviewers recommend SIROKO

3.8

Based on 632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fabrics, calm, mature and distinct colours and designs, and most of all great service. I can only recommend! Had problems with a retour, but they really walked the extra mile for me.”

Helpful Report

Posted 2 months ago

Hi Kevin, Thank you for the wonderful feedback! We’re thrilled you’re happy with the fabrics, colors, and service, and glad we could assist with the retour. If you need anything else, just let us know. Warm regards, The SIROKO Team

Posted 2 months ago

“Maximum satisfaction with SIROKO! Quality products at a great price. I especially appreciate their customer service – they were very helpful in solving a problem that I caused myself. Great attitude, highly recommended!”

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Posted 2 months ago

Hi Milan, Thank you for your fantastic feedback! We are thrilled you are satisfied with SIROKO and that our customer service could help you resolve the issue. If you ever need assistance or have any questions, don’t hesitate to get in touch with us. We look forward to seeing you again soon for more shopping! Best regards, The SIROKO Team

Posted 2 months ago

“top company and communication. quality product”

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Posted 2 months ago

Hi there, Thank you for your kind words. We are glad you are happy with our product and communication. If at any time you need assistance or have any questions, please don’t hesitate to contact us. We look forward to seeing you again for more shopping! Best regards, The SIROKO team

Posted 2 months ago

“amazing customer service!”

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Posted 3 months ago

Hello Anna, Thank you so much for your kind words! 💛 We are delighted to hear that your experience with our customer service team was so positive. It is our pleasure to help you whenever you need it 😊 If you have any questions or need anything else, we are here for you. Best regards, The SIROKO team ✨

Posted 2 months ago

“Veste arrivée dans les temps Magnifique!!!!”

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Posted 3 months ago

Bonjour Dominique, Un grand merci pour votre retour si positif. Nous sommes ravis que la veste soit arrivée dans les temps et que vous la trouviez magnifique. Si vous avez besoin de quoi que ce soit, n’hésitez pas à revenir vers nous. Bien cordialement, Équipe SIROKO

Posted 3 months ago

“Veste arrivée dans les temps Magnifique!!!!”

Helpful Report

Posted 3 months ago

“I’m not satisfied with this cycling base layer. It’s too short, so it rides up above the belly button while riding, which makes it quite uncomfortable. The fit could definitely be improved.”

Helpful Report

Posted 3 months ago

Hello Tomasz, Thank you for sharing your experience. We are sorry that you did not find the base layer comfortable. We have taken note of your comments about the length and fit so that we can continue to improve our products. If you need help with a return or exchange, we will be happy to assist you. To do so, please contact us via the following link: https://www.siroko.com/es/i/contacto Kind regards, The SIROKO Team

Posted 3 months ago

“Hola, me acaba de llegar el mío ,estoy súper contenta !!!y sobre todo para las que somos altas lo favorecedor que queda!!! El ajustartelo en la cintura te marca la silueta y se queda de 10!!!!”

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Posted 3 months ago

¡Hola Verónica! Muchísimas gracias por tu reseña. Nos encanta saber que te sientes tan contenta con SIROKO y que el ajuste en la cintura te ayuda a marcar la silueta. ¡Seguimos a tu disposición para lo que necesites! Un saludo, Equipo SIROKO

Posted 3 months ago

“Expres doručení,bunda je krásná, teplá ,velkosti jsou ok.Kvalitní výrobek, spokojenost.”

Helpful Report

Posted 3 months ago

Ahoj J.P., moc děkujeme za tvůj komentář! 😊 Jsme velmi rádi, že ti zboží dorazilo rychle, že se ti bunda líbí a že ti padne. Těší nás, že jsi spokojený s kvalitou produktu 🙌✨ Pokud budeš potřebovat pomoc s dalšími nákupy nebo budeš mít nějaké dotazy, jsme tu pro tebe. S pozdravem, tým SIROKO 👋

Posted 3 months ago

“Il prodotto non corrisponde alla tabella di taglia indicata!!! Non consiglio!!!”

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Posted 3 months ago

Ciao Antonio, Ci dispiace molto per il disagio causato dalla taglia. Vogliamo aiutarti il prima possibile, quindi ti saremmo grati se ci contattassi tramite il seguente link per poterti fornire una soluzione rapida: https://www.siroko.com/es/i/contacto 😊 Siamo qui per qualsiasi cosa tu abbia bisogno. Cordiali saluti, Il team SIROKO

Posted 3 months ago

“Material deportivo técnico que soporta mucho uso en la realización de la actividad y en las lavadoras. Correcta calibración de las tallas.”

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Posted 3 months ago

¡Muchas gracias por tu reseña Cecilio! Nos alegra saber que aprecias la calidad de nuestros materiales y el confort de nuestras prendas, así como los diseños que ofrecemos. Si en algún momento necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para lo que necesites! ¡Esperamos verte pronto de vuelta para más compras! ¡Saludos! El equipo de SIROKO

Posted 3 months ago

“Me encantaron los productos! Excelente calidad ; diseño; precio y servicio de entrega! Para mi gusto la mejor ropa de ciclismo”

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Posted 3 months ago

¡Gracias por compartir tu experiencia, Yves! Nos alegra muchísimo saber que te encantaron los productos, la calidad, el diseño, el precio y el servicio de entrega. ¡Esperamos verte de nuevo pronto! Un abrazo, Equipo SIROKO

Posted 3 months ago

“Se lo regalé a mi marido y está encantado. Que es calentito y que le queda como un guante. Feliz con la compra y esperando stock de otro color para tener cambio.”

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Posted 3 months ago

¡Gracias por compartir tu experiencia, Sira! 😊 Nos alegra muchísimo saber que tu marido quedó encantado y que la prenda le queda como un guante. ¡Un abrazo! Equipo SIROKO ✨

Posted 3 months ago

“Terrible customer service, ordered a couple of times, but I'm finally done with this shop. Products are okay for the price; you get what you pay for. Bibs are mediocre, jerseys are very decent. The shirts (Lifestyle) got a very strange cut. Also can't return sizes for free anymore; you are forced to take store credit or pay twice for returning and ordering again. Rediculous.”

Helpful Report

Posted 3 months ago

Hello Ced, We are really sorry to hear about your experience and appreciate you sharing this detailed feedback. Our team is always available to help you find the best solution in case of sizing or return issues. If you need further assistance, please contact us through the following link: https://www.siroko.com/es/i/contacto and we will get back to you within 48–72 hours. Best regards, The Siroko Team www.siroko.com

Posted 3 months ago

“Nice Glasses. By accident defect, but Siroko sent me a brandnew one. Good coulance.”

Helpful Report

Posted 3 months ago

Hi Albert! Thanks so much for your kind words. We’re glad you’re satisfied with the replacement and our courtesy. If you need anything else, feel free to reach out. Best regards, Team SIROKO

Posted 3 months ago

“Muito bom atendimento”

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Posted 3 months ago

Olá Ricardo! Muito obrigado pelas suas palavras e pela avaliação 5/5. Ficamos felizes em saber que o atendimento foi muito bom. Se precisar de algo, estamos à disposição. Abraços, Equipe SIROKO

Posted 3 months ago

“Koupila jsem raději M, sedí skvěle ale trochu krátké rukávy. Pohodlná a krásná.”

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Posted 3 months ago

Adélo, děkujeme za sdílení! Jsme rádi, že ti padla velikost M a že je to pohodlné a krásné. Bereme na vědomí poznámku o délce rukávů. Pokud chceš vyzkoušet jinou velikost nebo potřebuješ s výměnou pomoct, napiš nám. S pozdravem, tým SIROKO✨

Posted 3 months ago

“Atención al cliente excelente, precio y calidad del producto muy buenos.”

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Posted 3 months ago

¡Hola Susana! 😊 Muchas gracias por tus palabras. Nos alegra saber que la atención al cliente y la relación precio/calidad fueron de tu agrado. ¡Esperamos verte de nuevo pronto! Un saludo cordial, Equipo SIROKO

Posted 3 months ago

“The team has bene very nice and supportive. I made a mistake in the order, the team took the time to understand, help and solve it. So, not only a wonderful brand, but definitely a wonderful team!”

Helpful Report

Posted 4 months ago

Hello Silvia! 🙂 Thank you so much for your kind words. We’re thrilled to hear that our team could help and that you had a positive experience with us. Your feedback motivates us to keep delivering excellent service. Best regards, The SIROKO Team

Posted 3 months ago

“Really good service, purchase was to large and uk not having a free size exchange like eu. The service given has ensured that I can exchange and also credited the price difference to ensure that I was able to exchange at same price. Far from what I expected.”

Helpful Report

Posted 4 months ago

Hello Julie! 😊 Thank you so much for your kind review! We are delighted to hear that our service exceeded your expectations and that we were able to help you. Your comments motivate us to continue giving our best every day. Best regards! The SIROKO team

Posted 3 months ago

SIROKO is rated 3.8 based on 632 reviews