SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.92

3.9 Rating 707 Reviews

73 %

of reviewers recommend SIROKO

3.9

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rápido e eficaz.”

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Posted 15 hours ago

“Todo perfecto”

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Posted 1 day ago

Hola Víctor, Muchas gracias por tus palabras. Nos alegra saber que todo fue perfecto ❤️ Un saludo cordial, Equipo SIROKO

Posted 22 hours ago

“So far, only positive experiences. Delivery was fast, quality is excellent, and even complaints are handled quickly and easily. I can wholeheartedly recommend Siroko.”

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Posted 1 day ago

Hello Bernhard, Thank you very much for sharing your experience with us. We’re delighted to hear that you received your order quickly and that the quality met your expectations. We’re also pleased that we were able to answer your queries easily and help you with everything you needed. Feedback like yours motivates us to keep improving every day. Thank you for your trust and for recommending us! ❤️ Kind regards, The SIROKO Team

Posted 22 hours ago

“Très réactif au niveau communication et les produits sont de très bonne qualité”

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Posted 2 days ago

Bonjour Lise, Merci pour votre retour. Nous sommes ravis que la réactivité de notre communication et la qualité des produits vous plaisent. Bien cordialement, L’équipe SIROKO

Posted 1 day ago

“Sklep godny polecenia.”

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Posted 3 days ago

Bardzo dziękujemy za opinię, Anna! Cieszymy się, że miał(a) Pan/Pani dobre doświadczenia z SIROKO. Jeśli będzie Pan/Pani potrzebować pomocy lub mieć jakiekolwiek pytania, chętnie pomożemy. Serdeczne pozdrowienia, Zespół SIROKO

Posted 2 days ago

“Best value for money. Specialy SRX collection is the BEST.”

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Posted 3 days ago

Thank you very much for your review, Damjan! We are delighted to hear that you appreciate the quality of our materials, the comfort of our products, and the designs we offer. If you ever need any assistance or have any questions, please do not hesitate to contact us. We are always here to help. We look forward to welcoming you back for more shopping soon! Kind regards, The SIROKO Team

Posted 2 days ago

“Jestem bardzo zadowolona z podejścia pracowników, problem został szybko rozwiązany. :)”

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Posted 4 days ago

Droga Anna, Dziękujemy za Twoją opinię. Cieszymy się, że podejście naszych pracowników i szybkie rozwiązanie problemu były satysfakcjonujące. Pozdrawiamy serdecznie, Zespół SIROKO

Posted 3 days ago

“⭐⭐⭐⭐⭐ Zeer tevreden met mijn nieuwe Siroko-zonnebril. De bril zit comfortabel en voelt prettig aan tijdens het sporten. Mijn vorige Siroko-bril was helaas kapot gegaan bij het wisselen van de lens. Daarom heb ik nu voor een andere kleur gekozen, waardoor ik inmiddels drie verschillende lenzen heb die ik kan afwisselen afhankelijk van de omstandigheden. Daarnaast wil ik graag een compliment geven aan de klantenservice. Mijn pakketje leek zoek en ik kon het nergens vinden. Na contact met de klantenservice werd ik snel, vriendelijk en professioneel geholpen. Dankzij hun hulp kon ik het pakket uiteindelijk alsnog ophalen. Fijne producten en uitstekende service! Zeker een aanrader. 👍😎”

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Posted 5 days ago

Hallo Sander, Hartelijk dank voor je aankoop en voor de tijd die je hebt genomen om je ervaring te delen. We zijn blij te lezen dat je ervaring positief was. We hopen dat je veel plezier beleeft aan je producten! Nog een fijne dag! www.siroko.com

Posted 4 days ago

“Todo perfecto”

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Posted 6 days ago

Hola Laura, Te agradecemos tu compra y el tiempo que has dedicado a dejarnos una reseña. ¡Esperamos que disfrutes de tus productos! ¡Qué tengas un buen día! www.siroko.com

Posted 5 days ago

“Exellents produits et service clients au top!!!”

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Posted 6 days ago

Bonjour Noé, Merci beaucoup pour votre excellent avis ! Nous sommes toujours là pour vous aider et nous assurer de la satisfaction de nos clients. Si vous avez besoin d’assistance ou des questions à tout moment, n’hésitez pas à nous contacter. Nous espérons vous revoir bientôt pour de nouveaux achats ! Cordialement, L’équipe SIROKO

Posted 5 days ago

“I ve purchased my first time for a trial and went extremely good. I play high pace tennis. Pants are so nice, fits perfectly and comfy for training. Therefore I purchased a set, which I’ve shot an issue with ( wrong item delivered) but those guys figured it out within 48 hours, straight forward and smooth process. Definitely I’m thinking to move forward with siroko for my outfit instead of Nike I’m currently wearing. Let’s see how they progress up. That said, thx guys and nice clothing. Can’t wait for personalization options!!!!”

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Posted 1 week ago

Hi Pablito, thanks for sharing your experience. We’re glad the trial went well and that the wrong item was sorted within 48 hours. It’s great to hear the pants fit nicely and you’re considering Siroko for your outfit. Hope you enjoy the upcoming personalization options when they’re available 😊❤️ Warm regards, Team SIROKO

Posted 1 week ago

“I was very pleased with my Shimanami Kaido photochromatic glasses until they recently broke at the nose. After contacting Siroko they decided to sent me a new one for free! So kudo’s to Siroko’s customer service team! I can go on enjoying my sunglasses!”

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Posted 1 week ago

Hi Mark, thanks for sharing your experience. We’re glad to hear that a replacement was sent and you’re back enjoying your sunglasses 😊 Warm regards, Team SIROKO

Posted 1 week ago

“Me cogí un culotte y después de dos lavados se dehilacho un poco. Hice consulta a ellos, y amablemente me han enviado un nuevo”

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Posted 1 week ago

“Me llegó un culotte defectuoso y tras contactar con ellos me enviaron otro totalmente gratis y de una talla que me estaba mejor. Muy buen servicio post venta.”

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Posted 1 week ago

Gracias por tu reseña, Renán. Nos alegra saber que recibiste un reemplazo y que la talla te quedaba mejor. Si necesitas algo más, aquí estamos ❤️ Un saludo, Equipo SIROKO

Posted 1 week ago

“Super fast customer service and very constructive handling of complaints: I was sent a new pair of cycling shorts after the warranty period, after I was able to document a hole and detached logo by means of photos. TOP!”

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Posted 1 week ago

Thank you for your review, Barbara! We’re really glad to hear the process was fast and constructive, and that you received a new pair after providing photos ❤️ We appreciate your trust and hope you enjoy your cycling shorts. Warm regards, Team SIROKO

Posted 1 week ago

“All good, I would order again.”

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Posted 1 week ago

Thank you so much for your review, Moritz! ❤️ Thank you for your trust and for sharing your experience with us. We look forward to accompanying you on many more rides! 🚴😊

Posted 1 week ago

“Great quality clothing, excellent communication, and fast shipping.”

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Posted 1 week ago

Thank you so much for your review, Fi Lip! ❤️ We’re absolutely delighted to hear that you appreciate the quality of our clothing, as well as our communication and speedy delivery. Comments like yours motivate us to keep working hard every day to offer the best products and an excellent shopping experience from start to finish. 🚴✨ Thank you for your trust and for being part of our community! 😊❤️

Posted 1 week ago

“Siroko ha demostrado un nivel de atención al cliente que simplemente marca la diferencia. Tras varios usos de uno de sus productos detecté una pequeña incidencia y, en menos de tres días, ya tenía un producto nuevo en casa. Este tipo de respuesta no es algo que se vea todos los días, y precisamente por eso habla tan bien de la marca. La rapidez, la seriedad y el compromiso con el cliente reflejan una filosofía clara: mejorar de forma constante y cuidar a quienes confían en ellos. Sin duda, este tipo de experiencias son las que definen la continuidad y el crecimiento de una marca. Siroko se ha ganado mi confianza. ________________________________________________________ Siroko has shown an outstanding level of customer service that truly sets them apart. After using one of their products several times, I noticed a small issue — and in less than three days, they had already sent me a brand‑new replacement. This kind of responsiveness is unfortunately rare nowadays, and that’s exactly why it stands out. Their speed, professionalism, and genuine commitment to the customer reflect a clear philosophy: continuous improvement and real care for the people who trust their brand. Experiences like this are what define a company’s long‑term success. Siroko has definitely earned my loyalty.”

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Posted 1 week ago

Juanma, leer comentarios como el tuyo nos emociona de verdad. ❤️ Sabemos que los imprevistos pueden ocurrir, pero creemos que lo realmente importante es cómo respondemos cuando suceden. Por eso nos alegra enormemente saber que nuestra gestión estuvo a la altura de tus expectativas y que recibiste una solución rápida y satisfactoria. Tus palabras sobre nuestro compromiso, nuestra forma de trabajar y la confianza que hemos conseguido ganarnos significan mucho para todo el equipo. 🚴✨ Seguiremos esforzándonos cada día para mejorar, aprender y ofrecer la mejor experiencia posible a quienes, como tú, depositan su confianza en nosotros. ¡Gracias por compartir tu experiencia y por formar parte de la familia Siroko! 🙌❤️ --------------- Juanma, reading comments like yours really touches us. ❤️ We know that unexpected things can happen, but we believe that what really matters is how we respond when they do. That’s why we’re absolutely delighted to hear that our handling of the situation met your expectations and that you received a quick and satisfactory resolution. Your words about our commitment, the way we work and the trust we’ve managed to earn mean a great deal to the whole team. 🚴✨ We’ll keep striving every day to improve, learn and offer the best possible experience to those who, like you, place their trust in us. Thank you for sharing your experience and for being part of the Siroko family! 🙌❤️

Posted 1 week ago

“I ordered a bib and a jersey. Quality is very good for the price. Customer service is outstanding, one of the very few i have good experience with. Shipping was fast (5 days to Hungary), and they are using green packaging, which is a plus for me. Overall experience is very positive”

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Posted 2 weeks ago

Hi Bm, Thank you for sharing your experience. We’re glad you’re happy with the bib and jersey, and that you found the quality, service, and fast shipping positive—plus the green packaging. If you need anything else, we’re here to help. Kind regards, Team SIROKO

Posted 1 week ago

“Fantastic customer service. There was a problem with the delivery of my first order and once I reported that they arranged a replacement straight away. Quality of the jersey is excellent too.”

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Posted 2 weeks ago

Hi Chris, Thank you for your kind words. We’re glad to hear the replacement was arranged promptly and that you’re happy with the jersey quality. If you need anything else, we’re here to help. Kind regards, Team SIROKO

Posted 1 week ago

SIROKO is rated 3.9 based on 707 reviews