SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.66

3.7 Rating 507 Reviews

66 %

of reviewers recommend SIROKO

3.7

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Envío rápido y ropa de muy buena calidad. Tuve que realizar un cambio de talla y el servicio post venta fue muy profesional.”

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Posted 1 month ago

Hola Rocío, ¡Gracias por tomarte el tiempo de dejarnos tu reseña! Nos complace saber que tanto la calidad de nuestros productos como el envío rápido fueron de tu agrado. Nos enorgullece que el proceso de cambio de talla haya sido sencillo y que nuestro equipo de post venta haya cumplido con tus expectativas. Tu satisfacción es nuestra prioridad, y nos motiva a seguir mejorando cada día. ¡Te esperamos pronto de nuevo! Un saludo, El equipo de SIROKO

Posted 1 month ago

“Me encanta todo. Ropa súper actual, buen precio, buena calidad y atención y trato esquisito.”

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Posted 1 month ago

Hola Cristina Qué alegría leer tu comentario! Nos enorgullece saber que la calidad, el precio y la atención fueron de tu agrado. Es un placer para nosotros ofrecer ropa de calidad y un trato cercano a nuestros clientes. Apreciamos mucho que hayas tomado el tiempo para compartir tu experiencia con nosotros, y estamos comprometidos a seguir ofreciéndote lo mejor. ¡Nos encantaría seguir atendiéndote y que sigas encontrando lo que te gusta Un saludo, El equipo de SIROKO

Posted 1 month ago

“I am in love with this brand, perfect quality and fit. In addition, their customer service is very responsive and friendly.”

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Posted 1 month ago

Hello Aixa. Wow, thank you for such a wonderful review! We're so glad to hear that you love both the quality and fit of our products. Our team works hard to provide excellent customer service, and it’s fantastic to know that we’ve met your expectations. We’re grateful for your support and can’t wait to have you back as a customer again! Best regards, The SIROKO team

Posted 1 month ago

“Very good quality at an incredible price! The customer service received is also worth mentioning for its proximity and friendliness.”

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Posted 1 month ago

Hello Javier. Thank you so much for sharing your feedback! We're thrilled to hear that our brand, the quality of our products, and the fit have won you over. It’s also wonderful to know that our customer service made a positive impact on your experience. We truly value your support and look forward to continuing to provide you with the best shopping experience! Best regards, The SIROKO team.

Posted 1 month ago

“La calidad de la ropa de ciclismo es excelente, al igual que el resto de productos.”

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Posted 1 month ago

Hola Emilio, ¡Muchísimas gracias por tu reseña de 5 estrellas! Nos alegra saber que estás satisfecho con la calidad de nuestra ropa de ciclismo y el resto de productos. Tu apoyo significa mucho para nosotros. Si en algún momento tienes dudas o necesitas ayuda, no dudes en contactarnos. ¡Esperamos verte pronto! Un saludo, El equipo de SIROKO

Posted 1 month ago

“Very kind personnel”

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Posted 1 month ago

Hello Vojtěch, Thank you so much for your great review! We are always here to help and make sure our customers are satisfied. If at any time you need assistance or have any questions, please feel free to contact us. we hope to see you soon for more purchases! Best regards! The SIROKO Team

Posted 1 month ago

“Excellent quality products and great customer service.”

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Posted 1 month ago

Hi Paweł, Thank you for your fantastic review! We’re thrilled to hear that you're impressed with the quality of our products and that our customer service made a positive impact. Your satisfaction is our top priority, and it’s rewarding to know we’ve hit the mark. If you ever have any questions or need assistance in the future, please feel free to reach out. We’re always here for you! Best regards, The SIROKO Team

Posted 1 month ago

“I’m absolutely loving the winter cycling gear I just got! I was kinda stressing about staying warm, but this stuff is great. The jacket keeps me warm without feeling like I'm wrapped in a duvet, and it doesn’t make me sweat like crazy. The bib tights are so comfy, I barely even notice I’m wearing them, and they keep my legs toasty. And the reflective bits? Perfect for those early rides when it’s still dark. Honestly, I’m pumped with this gear, it’s exactly what I needed for winter riding. Totally recommend it!”

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Posted 1 month ago

Hi Esther, Thank you so much for your glowing review! We're thrilled to hear that you're loving your winter cycling gear and that it’s keeping you warm without the bulk. It’s awesome to know that the bib tights are comfy and the reflective details are making your early rides safer. Your recommendation means the world to us! If you ever have questions or need assistance, don’t hesitate to reach out. We’re always here for you! Best regards, The SIROKO Team

Posted 1 month ago

“The jersey I bought is super comfortable, breathable, and fits perfectly without being too tight. A total win.”

Helpful Report

Posted 1 month ago

Hi Hector, Thank you for your amazing review! We're thrilled to hear that you find the jersey comfortable, breathable, and perfectly fitting. It’s wonderful to know it’s been a total win for you! If you have any questions or need assistance in the future, feel free to reach out anytime. We're always here to help! Best regards, The SIROKO Team

Posted 1 month ago

“I was unsure about ordering their snowboard gear since the price was on the lower side compared to the competitors but was thoroughly impressed by the quality when I got them. After two days of use, I noticed a faint water spot on one of the jackets, seeing that my wife's jacket didn't have the same issue I reached out to let them know I might have a defective product. They shipped me a new jacket promptly despite having to get shipped overseas to the US. Not often that I write a review but since I was hesitant at first both with the quality and the customer support if I were to need it, I wanted to reassure others who might be in the same boat.”

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Posted 1 month ago

Hi Camp, Thank you for taking the time to share your experience! We’re delighted to hear that our snowboard gear exceeded your expectations in terms of quality. It’s also great to know that our customer service team was able to assist you promptly with the issue you encountered. We appreciate your honesty about your initial hesitation and hope your review helps reassure others who might be in the same boat. If you have any further questions or need assistance in the future, don’t hesitate to reach out! Best regards, The SIROKO Team

Posted 1 month ago

“Great quality cycling clothing at a fraction of the price of other brands. Siroko are my go-to!”

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Posted 1 month ago

Hi Jonathan, Thank you for your fantastic review! We're thrilled to hear that you appreciate the quality of our cycling clothing while also finding it to be budget-friendly. It’s wonderful to know that SIROKO has become your go-to brand! If you ever have any questions or need assistance, feel free to reach out to us anytime. We're here to help! Best regards, The SIROKO Team

Posted 1 month ago

“Wrong size was sent but was rectified quickly and efficiently. Happy with the products, great value.”

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Posted 1 month ago

Hi Aminah, Thank you so much for your review! We're glad to hear that we were able to quickly resolve the sizing misunderstanding. It's great to hear that you are happy with our products and find them to be a great value. Your satisfaction is our priority. If you need anything else or have any questions, please don't hesitate to contact us. We are here to help you. Best regards, The SIROKO Team

Posted 1 month ago

“100% recomendable. Muy buena calidad y servicio rápido.”

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Posted 1 month ago

Hola Paula, ¡Muchísimas gracias por tu reseña! Nos alegra saber que estás satisfecha con la calidad de nuestros productos y que el servicio fue rápido. Tu recomendación significa mucho para nosotros. Si tienes alguna pregunta o necesitas asistencia en el futuro, no dudes en ponerte en contacto. Siempre estaremos aquí para ayudarte. Saludos cordiales, El equipo de SIROKO

Posted 1 month ago

“Compré un conjunto de ciclista para invierno y por ahora todo perfecto. Llegó a tiempo y proporciona una mezcla de comodidad, ligereza y retención térmica de lo mejorcito que he probado. Da talla muy justa. Hay que tenerlo en cuenta a la hora de adquirirlo. Escoger siempre una más. Buena experiencia.”

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Posted 1 month ago

Hola Rafael, ¡Muchas gracias por tu increíble reseña! Nos alegra saber que estás satisfecho con tu conjunto de ciclista para invierno y que cumple con tus expectativas de comodidad, ligereza y retención térmica. Gracias por compartir tu consejo sobre la talla; es muy útil para otros clientes. Siempre estamos aquí para ayudarte, así que si tienes más preguntas o necesitas asistencia, no dudes en contactarnos. Saludos cordiales, El equipo de SIROKO

Posted 1 month ago

“Fast delivery and friendly customer service”

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Posted 1 month ago

Hello Max, Thank you very much for your great review! We are very pleased that the delivery was fast and our customer service was friendly. It is very important to us that our customers have a positive shopping experience. If you have any further questions or concerns, please do not hesitate to contact us. We are always here for you! Kind regards. The SIROKO team

Posted 1 month ago

“I ordered some sportswear, and everything went great! The customer service was excellent—they responded quickly and were very helpful with my questions. The clothing quality is impressive. The materials feel really nice, and the fit is just as described. I was a bit unsure about the sizing at first, but their guide was accurate, and everything fits perfectly. Shipping was fast, and the package arrived in perfect condition. Overall, a great shopping experience”

Helpful Report

Posted 1 month ago

Hi Carles, Thank you so much for your review! We're glad to hear that your experience was so positive. It's great to know that our customer service was helpful and that the materials and fit of the clothing met your expectations. We appreciate your feedback on the shipping, as we always strive to ensure our orders arrive in perfect condition and on time. If you need anything else or have any further questions, please don't hesitate to get in touch with us. Best regards, The SIROKO Team

Posted 1 month ago

“Todo ha sido super fácil. Recibes el pedido en 24h y la ropa luce genial. Súper recomendado.”

Helpful Report

Posted 1 month ago

Hola Clara, ¡Muchísimas gracias por tu reseña! Nos alegra saber que el proceso de pedido fue sencillo y que recibiste tu pedido a tiempo. Es genial que te haya gustado, trabajamos duro para ofrecer productos de calidad y nos alegra saber que cumplimos tus expectativas. Si tienes cualquier pregunta o necesitas algo más, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! Un saludo, El equipo de SIROKO

Posted 1 month ago

“Calidad increíble, yo compro aquí mi ropa de Ski y ciclismo, el precio esta muy bien para la calidad que tienen los productos, encima el pedido llega en 2 días!! Por cierto muy sorprendida este año con la ropa térmica para ir a la nieve!!!! Para mi un 10 :)”

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Posted 1 month ago

Hola Júlia, ¡Muchísimas gracias por tu reseña! Nos alegra saber que nuestros productos de ski y ciclismo cumplen con tus expectativas. Trabajamos arduamente para ofrecer lo mejor, así que es genial saber que estás contenta con nuestros productos. Además, nos encanta que la ropa térmica para la nieve sea de tu agrado. Siempre buscamos innovar y ayudarte a disfrutar al máximo de tus actividades. Si necesitas algo más o tienes preguntas, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! Un saludo, El equipo de SIROKO

Posted 1 month ago

“Pedí una camisa y pantalones de montaña hace poco, no acerté con la talla y la ayuda al cliente fue muy rápida y positiva, la verdad que no tardaron nada en mandarme otra talla y no pusieron problema, y eso que mi zona (periferia cerca del monte) suele ser "complicada" para la paquetería. Por lo demás, la camisa super cómoda, elástica y muy transpirable, y los pantalones son cómodos para las caminatas. Recomendable.”

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Posted 1 month ago

Hola Alex, ¡Muchísimas gracias por tu reseña! Nos alegra saber que nuestro equipo de atención al cliente te dio la ayuda que necesitabas. Entendemos que la logística puede ser complicada en algunas zonas, y estamos muy contentos de haber podido asegurarnos de que tu pedido llegara sin problemas. Tu recomendación significa mucho para nosotros. Si necesitas algo más o tienes preguntas, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! Un saludo, El equipo de SIROKO

Posted 1 month ago

“Compré un pantalón, una camiseta de deporte y un chaquetón. En general muy buena relación calidad/precio, y los envíos llegaron en pocos días. Muy contento con las compras”

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Posted 1 month ago

Hola Adrián, ¡Muchas gracias por tu reseña! Nos alegra saber que estás satisfecho con la calidad y el precio de tus compras. También es genial que los envíos hayan llegado rápido. Si necesitas algo más o tienes cualquier pregunta, no dudes en contactarnos. Esperamos verte de nuevo pronto. Un saludo, El equipo de SIROKO

Posted 1 month ago

SIROKO is rated 3.7 based on 507 reviews