SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.79

3.8 Rating 589 Reviews

69 %

of reviewers recommend SIROKO

3.8

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	2.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Service bei defekten Artikeln 🙏”

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Posted 2 months ago

Hallo Lukas, vielen Dank für deine fantastischen Worte! Es freut uns sehr zu hören, dass du mit unserem Kundenservice zufrieden bist. Dein Feedback ist uns sehr wichtig und motiviert uns, weiterhin unser Bestes zu geben. Wenn du noch Fragen hast oder weitere Unterstützung benötigst, zögere bitte nicht, uns zu kontaktieren. Viele Grüße, Dein SIROKO-Team

Posted 2 months ago

“Really impressed with Siroko! The gear is solid quality, fits true to size, and feels great. Delivery was fast, and their customer service was helpful when I had a small issue with shipping. Will order again.”

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Posted 2 months ago

Hello Mateo, Thank you very much for your amazing review! We are delighted to hear that you are impressed with the quality of our equipment and that our customer service was helpful to you. Your satisfaction is what we value most. We hope to see you again soon in our shop. Kind regards, Team SIROKO

Posted 2 months ago

“Fleeces are very warm, and true to size. Great Quality! Thermal base layers are quite thick , not too tight to the skin as compression layers are. All very good quality, and quick shipping too. Very happy, will order again.”

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Posted 2 months ago

Hello Shane, Thank you immensely for your stellar review! We're thrilled to hear that our fleeces and thermal base layers have met your expectations for warmth and comfort. Quality is our commitment, and your feedback truly motivates us. If there's anything more we can assist you with, feel free to reach out anytime. Warmest regards, Team SIROKO

Posted 2 months ago

“Very comfortable”

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Posted 2 months ago

Hello Nathan, Thank you very much for your review! We are glad to hear that you find our products comfortable. Comfort is one of our priorities, and we are delighted that you have had a good experience. If you have any questions or need further information, please do not hesitate to contact us. Kind regards, Team SIROKO

Posted 2 months ago

“Gran servicio a cliente responde rápido y se preocupan por la impresión del cliente, hay algunos productos que deben revisar pero en general yo he comprado gafas de sol y después de mucho tiempo las he renovado”

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Posted 2 months ago

Hola Ricardo, ¡Muchas gracias por tu excelente reseña! Nos alegra saber que nuestro servicio al cliente ha sido de tu agrado y que te preocupamos por tu satisfacción. Apreciamos tus comentarios sobre los productos y los tomaremos en cuenta para mejorar. Si tienes alguna otra consulta o sugerencia, no dudes en contactarnos. Un saludo afectuoso, Team SIROKO

Posted 2 months ago

“Sehr kundenfreundliches Unternehmen mit gutem.support👍🙂”

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Posted 2 months ago

Hallo Christian, Vielen Dank für dein positives Feedback! Es freut uns sehr, dass du mit unserem Kundenservice und Support zufrieden bist. Deine Zufriedenheit liegt uns am Herzen, und wir sind immer hier, um dir zu helfen. Solltest du noch Fragen oder Anliegen haben, zögere nicht, dich bei uns zu melden. Herzliche Grüße, Team SIROKO

Posted 2 months ago

“Top Service! Haben super schnell reagiert (”

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Posted 2 months ago

Hallo Anna, Vielen Dank für deine tolle Bewertung! Es freut uns sehr zu hören, dass du mit unserem Service zufrieden bist. Wir sind immer hier, um schnell und hilfsbereit zu reagieren. Wenn du weitere Fragen hast oder Unterstützung benötigst, zögere nicht, dich bei uns zu melden. Herzliche Grüße, Team SIROKO

Posted 2 months ago

“A very helpful team, I can only say the best things about them.”

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Posted 2 months ago

Hello Bálint, Thank you so much for your review! We are truly happy to know that you value our team and the support we provide. We are always here to help and to make sure you have the best experience with us. If you need anything else, don’t hesitate to reach out. Best regards, The SIROKO Team

Posted 2 months ago

“Reçu aujourd’hui, la qualité a l’air plutôt bonne. À voir avec le temps”

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Posted 2 months ago

Bonjour Floriane, Merci beaucoup pour votre évaluation ! Nous sommes ravis d'apprendre que vous êtes satisfaite de la qualité de nos produits. Pour toute autre demande, n'hésitez pas à nous contacter. Cordialement, L'équipe SIROKO

Posted 2 months ago

“Muy buen producto en mi caso para ciclismo son perfectas”

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Posted 2 months ago

Hola Dany, ¡Muchas gracias por tu valoración! Nos alegra enormemente saber que nuestros productos son perfectos para tus actividades de ciclismo. Si necesitas algo más, no dudes en contactarnos. Un saludo cordial, El equipo de SIROKO

Posted 2 months ago

“Me encanta la ropa a parte de que tuve una incidencia por culpa del transportista pero me lo solucionaron en la mayor brevedad posible y manteniéndome informada en todo momento del proceso.”

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Posted 2 months ago

Hola Tamara, ¡Gracias por tu reseña! Nos alegra saber que te encanta nuestra ropa y que pudimos solucionar la incidencia de manera rápida y efectiva. Siempre estamos aquí para ayudarte en lo que necesites. Si tienes cualquier otra consulta, no dudes en contactarnos. Saludos, El equipo de SIROKO.

Posted 2 months ago

“Nuevamente les estoy muy agradecida a la rápida respuesta y la inmediata solución. Muchas gracias por toda la gestión.”

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Posted 2 months ago

¡Hola Espe! ¡Mil gracias por tu bonita reseña y tus palabras tan amables! 🥰 Nos hace muchísima ilusión saber que quedaste contenta con la rapidez y la solución ofrecida. ¡Estamos siempre aquí para lo que necesites! Cualquier cosita, no dudes en escribirnos. Con mucho cariño, El equipo de SIROKO.

Posted 2 months ago

“Great service, nice products! Thank you Siroko”

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Posted 2 months ago

Hello Lique! Thank you so much for your amazing review! We are delighted to hear that you are satisfied with our service and products. 🤗 This motivates us to continue offering the best to our customers. If there is anything else we can help you with, please do not hesitate to let us know. With love, The SIROKO team

Posted 2 months ago

“Beautiful color, material feels like a second skin 🤩 I love your shirts ❤️ I have over 10 of them 😁”

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Posted 3 months ago

¡Hi Anna! Thank you so much for your amazing review! We love hearing that you adore our T-shirts and feel like they're a second skin. ✨ It's fantastic to have you as part of the SIROKO family with over 10 T-shirts! If you need anything else, please don't hesitate to let us know. Best wishes, The SIROKO team

Posted 3 months ago

“Tuve un pequeño problema con la empresa de paquetería y Siroko se puso en contacto con ella para solucionarlo. Así que estoy muy contenta tanto con esa gestión como con el producto que compré :)”

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Posted 3 months ago

Hola Andrea, ¡Muchas gracias por tu reseña tan positiva! Nos alegra saber que pudimos ayudarte con el inconveniente de la paquetería y que estás contenta con tu compra. ¡Eso es lo más importante para nosotros! Si necesitas algo más, no dudes en contactarnos. Un saludo, El equipo de SIROKO

Posted 3 months ago

“Der Versand erfolgt super schnell. Die Ware ist auch super bequem! Bei einem Mängel wurde mir zügig geholfen! Toller Service danke!!! Werde wieder bestellen!”

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Posted 3 months ago

Hallo Dennis, vielen Dank für deine Bewertung! Wir freuen uns sehr, dass die Lieferung schnell war und dir das Produkt gefällt. 😊 Wir freuen uns auch, dass wir dir schnell bei deinem Problem helfen konnten – dafür sind wir da! Wir hoffen, dich bald wiederzusehen. Viele Grüße, das Siroko-Team

Posted 3 months ago

“Customer service is very helpfull”

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Posted 3 months ago

Hello Anna, Thank you so much for your wonderful review! We are delighted to hear that you found our customer service helpful. Your satisfaction means everything to us! If you have any further questions or need assistance, feel free to reach out. Warm wishes, Team SIROKO

Posted 3 months ago

“all good with siroko, very great cx team”

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Posted 3 months ago

Hello, Xavier! Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer service team. Your satisfaction is our top priority, and we’re always here to assist you. Looking forward to seeing you again soon! Best regards, Team SIROKO

Posted 3 months ago

“I had some problems with shipment. Customer et service help me to solve the situation”

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Posted 3 months ago

“I had some problems with shipment. Customer et service help me to solve the situation”

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Posted 3 months ago

Hello, Federica! We are very sorry to hear that you had problems with the delivery, but we are glad to know that our customer service team was able to help you resolve it. If you need anything else or have any other questions, please do not hesitate to write to us. We are here to help you! 😊 Best regards, Siroko.

Posted 3 months ago

SIROKO is rated 3.8 based on 589 reviews