SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.66

3.7 Rating 507 Reviews

66 %

of reviewers recommend SIROKO

3.7

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avevo un po’ di timore date le recensioni ma l’ordine è arrivato nei tempi previsti ed il pantalone è bellissimo! Comodo, Alta qualità e stilosissimo! Il sito inserendo i miei dati consigliava la M ma vestono grandi di fatto ho fatto bene a prendere la S! Farò altri ordini 😊”

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Posted 1 month ago

Ciao Francesca, Grazie mille per la tua bella recensione a 5 stelle! Siamo davvero felici di sapere che il tuo ordine è arrivato in tempo e che ti piace tanto il pantalone. Per noi è importante che i clienti siano contenti della qualità e dello stile dei nostri prodotti. Siamo contenti che tu abbia trovato la taglia giusta per te! Non vediamo l'ora di farti tornare da noi in futuro. Se hai bisogno di qualcosa, contattaci! Cordiali saluti, Il team di SIROKO

Posted 1 month ago

“I made my first purchase at Siroko! and what a pleasant surprise!! After having to change the address twice, I always had an immediate response from the team and to my surprise the order arrived before the indicated date! not to mention the quality of the product!! They definitely gained a customer!!”

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Posted 2 months ago

Hi Nuno, Thank you so much for your amazing 5 star review! We are so happy to hear that your first experience with us was so positive. Our team is always willing to help and we love that you noticed the quality of our products. Your satisfaction means the world to us, and we're thrilled to have won you over as a customer. If you need anything else or have any questions, please don't hesitate to contact us - we hope to see you again soon! Best regards, The SIROKO Team

Posted 1 month ago

“Great quality och comfort!👍”

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Posted 2 months ago

Hi Marie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’re enjoying the quality and comfort of our products. Your support means a lot to us! If you ever have any questions or need assistance, feel free to reach out. We can’t wait to see you again soon! Best regards, The SIROKO Team

Posted 1 month ago

“Reached out to check when the my order would be arriving (they actually arrived the next day) and customer service were super quick to give an update too. Ski goggles seem great and I'm excited to use them next week - thank you!”

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Posted 2 months ago

Hi Gaby, Thank you so much for your fantastic 5-star review! We’re thrilled to hear you received your ski goggles so quickly and that our customer service was helpful in keeping you updated. We hope you have an amazing time using them next week! If you have any questions or need further assistance, feel free to reach out anytime. We look forward to seeing you again soon! Best regards, The SIROKO Team

Posted 1 month ago

“Ik wil graag een review achterlaten op jullie site. Ik heb een Aspen fietsbroek gekocht. De maat was eerst te klein maar ik mocht gratis omruilen en alles verliep super snel. Grote klasse, dat maak ik bijna nooit mee wanneer ik iets via internet bestel. Een dikke 10 voor Siroko !!! Echt.”

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Posted 2 months ago

“Très professionnel et trouve des solutions adaptées aux problèmes de livraison et qui ne sont même pas de leur faute Je recommande et bien sur très bons produits”

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Posted 2 months ago

“Mooie jas en handschoenen en goede prijs-kwaliteit, zeer fijne klantenservice. Omruilen jas voor een andere maat ging erg snel. Snelle reactie op een vraag. Aanrader!”

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Posted 2 months ago

“J'ai adoré le service et le produit Je le recommande à tous”

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Posted 2 months ago

“Ich habe eine beschädigte Brille erhalten, diese reklamiert und umgehend ein unbeschädigtes Ersatzprodukt geliefert bekommen. Unkompliziert und freundlich.”

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Posted 2 months ago

“I'm very enjoyed with the pants and the jackets to practice snowboard! Siroko is very serious!”

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Posted 2 months ago

“Dejais las chquetas justo en 59.95 y que casualidad que te estes gastando 60 pavos en una chaqueta o mas, y el envío no sea gratis porque necesitas 60 de mínimo para que te lo envíen. Perdieron un cliente por 3.95.”

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Posted 3 months ago

“Sitzt gut, strechtig. obwohl das Material nicht sehr dick gesteppt ist, hält sie sehr gut warm und ist atmungsaktiv. Fällt relativ groß aus”

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Posted 3 months ago

“j'ai acheté ce manteau le w4 russet il y a deux semaines environ il est de très bonne qualité ,je voulais un médium mais j'ai commander un petit à ma grande surprise il me fait très bien je crois qu'ils font plus grand”

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Posted 3 months ago

“- Fast delivery even abroad, I have already made several orders and everything was fine - Every order came as expected, no unwanted surprises or items missing - Great discount events - Fast reaction to customer demands and kind people willing to help when you're in trouble with your order - I will definitely order there again :-)”

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Posted 3 months ago

“Después de tener un problema con una chaqueta Argus la respuesta del equipo de Atención al cliente fue increíble y ya tengo otra prenda nueva, magnífica empresa española.Compraré de nuevo,sin duda.”

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Posted 3 months ago

“Best quality and a wonderful service! I Love the Design of sirokos Bikeware. They fit good and the bibshorts came with me on an 200km Race. I didn't win, but I Had fun. Thanks to my good fitting stuff. Now I Had an issue with the German Transport organization DPD, who sent my Order back for No reason. Costumer Services of siroko did a great Job and I will finally get my Order by end of this week.”

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Posted 3 months ago

“All went well. Happy to wear my new long sleeve wool cycling T-shirt.”

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Posted 3 months ago

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Posted 3 months ago

“Super bien”

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Posted 3 months ago

Hola Ruben, ¡Muchas gracias por tu increíble reseña de 5 estrellas! Nos alegra saber que estás satisfecho con tu experiencia. Si en el futuro necesitas cualquier cosa o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte. ¡Esperamos verte pronto de nuevo! Un saludo, El equipo de SIROKO

Posted 3 months ago

“My shipment was lost and I asked them to send it again. They did it withou any problem”

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Posted 3 months ago

Hi Núria, Thank you so much for your amazing 5 star review! We're sorry to hear that the first delivery was missed, but we're glad to hear that we were able to resolve it without a hitch. Your satisfaction is our priority, and we're here to help you in any way we can. If you have any other questions or need assistance, please don't hesitate to contact us. We hope to see you again soon! Best regards, The SIROKO team

Posted 3 months ago

SIROKO is rated 3.7 based on 507 reviews