SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.83

3.8 Rating 632 Reviews

70 %

of reviewers recommend SIROKO

3.8

Based on 632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me encantaron los productos! Excelente calidad ; diseño; precio y servicio de entrega! Para mi gusto la mejor ropa de ciclismo”

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Posted 3 months ago

¡Gracias por compartir tu experiencia, Yves! Nos alegra muchísimo saber que te encantaron los productos, la calidad, el diseño, el precio y el servicio de entrega. ¡Esperamos verte de nuevo pronto! Un abrazo, Equipo SIROKO

Posted 3 months ago

“Se lo regalé a mi marido y está encantado. Que es calentito y que le queda como un guante. Feliz con la compra y esperando stock de otro color para tener cambio.”

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Posted 3 months ago

¡Gracias por compartir tu experiencia, Sira! 😊 Nos alegra muchísimo saber que tu marido quedó encantado y que la prenda le queda como un guante. ¡Un abrazo! Equipo SIROKO ✨

Posted 3 months ago

“Nice Glasses. By accident defect, but Siroko sent me a brandnew one. Good coulance.”

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Posted 3 months ago

Hi Albert! Thanks so much for your kind words. We’re glad you’re satisfied with the replacement and our courtesy. If you need anything else, feel free to reach out. Best regards, Team SIROKO

Posted 3 months ago

“Muito bom atendimento”

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Posted 3 months ago

Olá Ricardo! Muito obrigado pelas suas palavras e pela avaliação 5/5. Ficamos felizes em saber que o atendimento foi muito bom. Se precisar de algo, estamos à disposição. Abraços, Equipe SIROKO

Posted 3 months ago

“Atención al cliente excelente, precio y calidad del producto muy buenos.”

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Posted 4 months ago

¡Hola Susana! 😊 Muchas gracias por tus palabras. Nos alegra saber que la atención al cliente y la relación precio/calidad fueron de tu agrado. ¡Esperamos verte de nuevo pronto! Un saludo cordial, Equipo SIROKO

Posted 3 months ago

“The team has bene very nice and supportive. I made a mistake in the order, the team took the time to understand, help and solve it. So, not only a wonderful brand, but definitely a wonderful team!”

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Posted 4 months ago

Hello Silvia! 🙂 Thank you so much for your kind words. We’re thrilled to hear that our team could help and that you had a positive experience with us. Your feedback motivates us to keep delivering excellent service. Best regards, The SIROKO Team

Posted 3 months ago

“Really good service, purchase was to large and uk not having a free size exchange like eu. The service given has ensured that I can exchange and also credited the price difference to ensure that I was able to exchange at same price. Far from what I expected.”

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Posted 4 months ago

Hello Julie! 😊 Thank you so much for your kind review! We are delighted to hear that our service exceeded your expectations and that we were able to help you. Your comments motivate us to continue giving our best every day. Best regards! The SIROKO team

Posted 3 months ago

“The clothes are beautiful and of high quality, and the customer service is excellent and responsive.”

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Posted 4 months ago

Hello Saad, Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you appreciate the beauty and quality of our clothes. It's fantastic to know our customer service met your expectations! Your support motivates us to keep excelling in providing great products and assistance. Looking forward to welcoming you back to Siroko soon! Best wishes, The Siroko Team ❤️

Posted 4 months ago

“Great customer service!! All the team were very helpful with my urgency for buying an almost out of stock item and the return of a purchase. Really grateful :)”

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Posted 4 months ago

Hello Ana. Thank you very much for your positive review! 😊 We are delighted that our team was able to assist you with your urgent matters and provide you with support during your shopping experience. Your satisfaction is our top priority! We look forward to seeing you again at Siroko! Best regards, The Siroko Team ❤️

Posted 4 months ago

“Jestem bardzo zadowolony z wysokiej jakości, w cenie promocyjnej rewelacja Szkła wymienne, dobrze trzymają magnesy polecam”

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Posted 4 months ago

Cześć Greg, Bardzo dziękujemy za recenzję! 😊 Bardzo się cieszymy, że jakość naszych produktów spełniła Twoje oczekiwania i że skorzystałeś z promocji. Twoje słowa motywują nas do dalszej pracy każdego dnia, aby zapewnić jak najlepsze wrażenia. Dziękujemy za polecenie nas i życzymy jak najwięcej radości z kolejnych przygód z Siroko! Pozdrawiamy, Zespół Siroko

Posted 4 months ago

“Świetna jakość , rewelacyjny krój , dbałość o detale. Gorąco polecam”

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Posted 4 months ago

“Calidad 10 y atención al cliente 10”

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Posted 4 months ago

Hola Borja, ¡Muchísimas gracias por tu increíble reseña! Nos alegra enormemente saber que estás satisfecho con la calidad de nuestros productos y la atención al cliente. Tus palabras son muy motivadoras para todo nuestro equipo. Si necesitas cualquier cosa o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Un cordial saludo, Equipo SIROKO

Posted 4 months ago

“I have been wearing Siroko products for more than 3 years. During that time I have only had very positive experiences with customer service - when shopping or exchanging for a different size. For any questions, people respond quickly and to my satisfaction. And what is also admirable is the delivery time - from Spain to Slovakia it takes four, maximum 5 days.”

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Posted 4 months ago

Hello Stanislav, Thank you so much for your fantastic review! We're thrilled to hear that you've been enjoying our products and that our customer service has consistently met your expectations. It's great to know that your orders arrive promptly. If you ever have more questions or need assistance, please feel free to reach out to us. Best wishes, Team SIROKO

Posted 4 months ago

“Excellent quality, 100% recommended, safe and fast shipping. They gained another customer in Mexico”

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Posted 4 months ago

Hello Miguel, Thank you very much for your amazing review! We are glad to hear that you are satisfied with the quality and delivery service. Your recommendation means a lot to us, and we are happy to have you as a customer in Mexico. If you need anything else or have any questions, please do not hesitate to contact us. Kind regards, The SIROKO team

Posted 4 months ago

“Super Service bei defekten Artikeln 🙏”

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Posted 4 months ago

Hallo Lukas, vielen Dank für deine fantastischen Worte! Es freut uns sehr zu hören, dass du mit unserem Kundenservice zufrieden bist. Dein Feedback ist uns sehr wichtig und motiviert uns, weiterhin unser Bestes zu geben. Wenn du noch Fragen hast oder weitere Unterstützung benötigst, zögere bitte nicht, uns zu kontaktieren. Viele Grüße, Dein SIROKO-Team

Posted 4 months ago

“Really impressed with Siroko! The gear is solid quality, fits true to size, and feels great. Delivery was fast, and their customer service was helpful when I had a small issue with shipping. Will order again.”

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Posted 5 months ago

Hello Mateo, Thank you very much for your amazing review! We are delighted to hear that you are impressed with the quality of our equipment and that our customer service was helpful to you. Your satisfaction is what we value most. We hope to see you again soon in our shop. Kind regards, Team SIROKO

Posted 5 months ago

“Fleeces are very warm, and true to size. Great Quality! Thermal base layers are quite thick , not too tight to the skin as compression layers are. All very good quality, and quick shipping too. Very happy, will order again.”

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Posted 5 months ago

Hello Shane, Thank you immensely for your stellar review! We're thrilled to hear that our fleeces and thermal base layers have met your expectations for warmth and comfort. Quality is our commitment, and your feedback truly motivates us. If there's anything more we can assist you with, feel free to reach out anytime. Warmest regards, Team SIROKO

Posted 5 months ago

“Very comfortable”

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Posted 5 months ago

Hello Nathan, Thank you very much for your review! We are glad to hear that you find our products comfortable. Comfort is one of our priorities, and we are delighted that you have had a good experience. If you have any questions or need further information, please do not hesitate to contact us. Kind regards, Team SIROKO

Posted 5 months ago

“Gran servicio a cliente responde rápido y se preocupan por la impresión del cliente, hay algunos productos que deben revisar pero en general yo he comprado gafas de sol y después de mucho tiempo las he renovado”

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Posted 5 months ago

Hola Ricardo, ¡Muchas gracias por tu excelente reseña! Nos alegra saber que nuestro servicio al cliente ha sido de tu agrado y que te preocupamos por tu satisfacción. Apreciamos tus comentarios sobre los productos y los tomaremos en cuenta para mejorar. Si tienes alguna otra consulta o sugerencia, no dudes en contactarnos. Un saludo afectuoso, Team SIROKO

Posted 5 months ago

“Sehr kundenfreundliches Unternehmen mit gutem.support👍🙂”

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Posted 5 months ago

Hallo Christian, Vielen Dank für dein positives Feedback! Es freut uns sehr, dass du mit unserem Kundenservice und Support zufrieden bist. Deine Zufriedenheit liegt uns am Herzen, und wir sind immer hier, um dir zu helfen. Solltest du noch Fragen oder Anliegen haben, zögere nicht, dich bei uns zu melden. Herzliche Grüße, Team SIROKO

Posted 5 months ago

SIROKO is rated 3.8 based on 632 reviews