SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.79

3.8 Rating 589 Reviews

69 %

of reviewers recommend SIROKO

3.8

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	2.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had great customer service in making it right with the wrong size being sent. They got me the proper size and gave me a credit to my account! I was doubtful at first but they came through in the end and left me a happy customer!!”

Helpful Report

Posted 8 months ago

Hello Tyler, Thank you so much for your wonderful review! We're glad to hear that our customer service team was able to resolve the sizing issue and that you were ultimately satisfied. We always work to make sure our customers feel valued and happy with their purchase. We look forward to serving you in the future, see you next time! Best regards, The SIROKO Team

Posted 8 months ago

“He comprado unas gafas y ropa de Lyfe Stile y me flipan, el diseño de las gafas es brutal y las lentes de una calidad inmejorables. La ropa una pasada y super cómoda. Repetiré sin duda.”

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Posted 8 months ago

Hola Ismael, ¡Muchísimas gracias por tu increíble reseña! Nos alegra saber que las gafas y la ropa de Lyfe Stile te han encantado. Trabajamos duro para ofrecer diseños impresionantes y calidad insuperable, así que tus palabras significan mucho para nosotros. Estamos ansiosos por verte de nuevo y que sigas disfrutando de nuestros productos. ¡Hasta la próxima! Un saludo, El equipo de SIROKO

Posted 8 months ago

“He comprado varias prendas de ciclismo y la verdad es que muy bien. La calidad es genial y por lo que veo cada vez tienen más deportes. Caerá algo de golf.”

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Posted 8 months ago

Hola Ivan, ¡Muchísimas gracias por tu fantástica reseña! Nos alegra saber que estás satisfecho con la calidad de nuestras prendas de ciclismo. Estamos emocionados de expandir nuestra oferta a más deportes, y el golf es definitivamente una gran adición. Te invitamos a que sigas disfrutando de nuestras novedades. ¡Esperamos verte muy pronto! Un saludo, El equipo de SIROKO

Posted 8 months ago

“Me compré un maillot Srx, el servicio perfecto, la calidad es brutal y queda como un guante. Compraré de nuevo”

Helpful Report

Posted 8 months ago

Hola Miguel, ¡Muchísimas gracias por tu reseña! Nos alegra enormemente saber que el maillot y nuestro servicio han cumplido con tus expectativas. Es genial que te quede así de bien; trabajamos duro por ofrecer la mejor calidad. Estaremos encantados de verte de nuevo en tu próxima compra. ¡Hasta pronto! Un saludo, El equipo de SIROKO

Posted 8 months ago

“I am a new customer to Siroko and have found my dealings with them to be superb, from delivery to their return policy, my experience has been excellent. I have no hesitation in recommending their product and service to all.”

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Posted 8 months ago

Hello Mike, Thank you so much for your amazing review! We're glad to hear that your experience with SIROKO has been so positive, from the delivery to our return policy. It's great to hear that you are willing to recommend our products and service. Your satisfaction is our priority and we are here to help you whenever you need it, we hope to see you again very soon! Best regards, The SIROKO Team

Posted 8 months ago

“La ropa tiene una calidad muy buena, los precios están fenomenal y el envío muy rápido. Necesité hacer un cambio de talla, y no hubo problema alguno. Muy contenta, la verdad.”

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Posted 8 months ago

Hola Angélica, ¡Muchísimas gracias por tu reseña tan positiva! Nos alegra saber que estás contenta con la calidad de nuestra ropa, los precios y el envío rápido. Además, es genial escuchar que el proceso de cambio de talla fue sencillo y sin problemas. Tu satisfacción es muy importante para nosotros y siempre estamos aquí para ayudarte en lo que necesites. ¡Esperamos verte de nuevo pronto! Un saludo, El equipo de SIROKO

Posted 8 months ago

“Siroko are fantastic as a business . Great products and amazing customer service . Highly recommend this company”

Helpful Report

Posted 8 months ago

Hi Lee :) Thank you so much for your wonderful review! We're thrilled to hear that you have had a fantastic experience with our products and customer service. Your recommendation means the world to us! We strive to provide the best quality and support, and it’s great to know we’ve met your expectations. We look forward to serving you again in the future! Best wishes, The SIROKO Team

Posted 8 months ago

“I recently bought the Siroko SRX PRO Aero Race bib shorts and they’ve quickly become my go-to bib. The quality is outstanding, the material seems very durable. Comfort-wise, they’re top-notch—the fit is snug without being restrictive, and the padding provides excellent support during long rides. Plus, they have a sleek, professional look that I really like. Considering the performance and quality, the price feels very fair. Overall, I’m extremely satisfied with this purchase and would recommend these bib shorts.”

Helpful Report

Posted 8 months ago

Hello Dalit, Thank you very much for sharing your experience. We're glad to hear that the Siroko SRX PRO Aero Race bib shorts were not only comfortable and functional, but also impressed you with their durability and design. It's great that you found the perfect balance between performance and style in this product. We really appreciate your recommendation and we're glad you found the price to be right too - we hope you continue to enjoy your rides with these bib shorts! Best regards, The www.siroko.com team

Posted 8 months ago

“Envío rápido y ropa de muy buena calidad. Tuve que realizar un cambio de talla y el servicio post venta fue muy profesional.”

Helpful Report

Posted 8 months ago

Hola Rocío, ¡Gracias por tomarte el tiempo de dejarnos tu reseña! Nos complace saber que tanto la calidad de nuestros productos como el envío rápido fueron de tu agrado. Nos enorgullece que el proceso de cambio de talla haya sido sencillo y que nuestro equipo de post venta haya cumplido con tus expectativas. Tu satisfacción es nuestra prioridad, y nos motiva a seguir mejorando cada día. ¡Te esperamos pronto de nuevo! Un saludo, El equipo de SIROKO

Posted 8 months ago

“Me encanta todo. Ropa súper actual, buen precio, buena calidad y atención y trato esquisito.”

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Posted 8 months ago

Hola Cristina Qué alegría leer tu comentario! Nos enorgullece saber que la calidad, el precio y la atención fueron de tu agrado. Es un placer para nosotros ofrecer ropa de calidad y un trato cercano a nuestros clientes. Apreciamos mucho que hayas tomado el tiempo para compartir tu experiencia con nosotros, y estamos comprometidos a seguir ofreciéndote lo mejor. ¡Nos encantaría seguir atendiéndote y que sigas encontrando lo que te gusta Un saludo, El equipo de SIROKO

Posted 8 months ago

“I am in love with this brand, perfect quality and fit. In addition, their customer service is very responsive and friendly.”

Helpful Report

Posted 8 months ago

Hello Aixa. Wow, thank you for such a wonderful review! We're so glad to hear that you love both the quality and fit of our products. Our team works hard to provide excellent customer service, and it’s fantastic to know that we’ve met your expectations. We’re grateful for your support and can’t wait to have you back as a customer again! Best regards, The SIROKO team

Posted 8 months ago

“Very good quality at an incredible price! The customer service received is also worth mentioning for its proximity and friendliness.”

Helpful Report

Posted 8 months ago

Hello Javier. Thank you so much for sharing your feedback! We're thrilled to hear that our brand, the quality of our products, and the fit have won you over. It’s also wonderful to know that our customer service made a positive impact on your experience. We truly value your support and look forward to continuing to provide you with the best shopping experience! Best regards, The SIROKO team.

Posted 8 months ago

“La calidad de la ropa de ciclismo es excelente, al igual que el resto de productos.”

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Posted 8 months ago

Hola Emilio, ¡Muchísimas gracias por tu reseña de 5 estrellas! Nos alegra saber que estás satisfecho con la calidad de nuestra ropa de ciclismo y el resto de productos. Tu apoyo significa mucho para nosotros. Si en algún momento tienes dudas o necesitas ayuda, no dudes en contactarnos. ¡Esperamos verte pronto! Un saludo, El equipo de SIROKO

Posted 8 months ago

“Very kind personnel”

Helpful Report

Posted 8 months ago

Hello Vojtěch, Thank you so much for your great review! We are always here to help and make sure our customers are satisfied. If at any time you need assistance or have any questions, please feel free to contact us. we hope to see you soon for more purchases! Best regards! The SIROKO Team

Posted 8 months ago

“Excellent quality products and great customer service.”

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Posted 8 months ago

Hi Paweł, Thank you for your fantastic review! We’re thrilled to hear that you're impressed with the quality of our products and that our customer service made a positive impact. Your satisfaction is our top priority, and it’s rewarding to know we’ve hit the mark. If you ever have any questions or need assistance in the future, please feel free to reach out. We’re always here for you! Best regards, The SIROKO Team

Posted 8 months ago

“I’m absolutely loving the winter cycling gear I just got! I was kinda stressing about staying warm, but this stuff is great. The jacket keeps me warm without feeling like I'm wrapped in a duvet, and it doesn’t make me sweat like crazy. The bib tights are so comfy, I barely even notice I’m wearing them, and they keep my legs toasty. And the reflective bits? Perfect for those early rides when it’s still dark. Honestly, I’m pumped with this gear, it’s exactly what I needed for winter riding. Totally recommend it!”

Helpful Report

Posted 8 months ago

Hi Esther, Thank you so much for your glowing review! We're thrilled to hear that you're loving your winter cycling gear and that it’s keeping you warm without the bulk. It’s awesome to know that the bib tights are comfy and the reflective details are making your early rides safer. Your recommendation means the world to us! If you ever have questions or need assistance, don’t hesitate to reach out. We’re always here for you! Best regards, The SIROKO Team

Posted 8 months ago

“The jersey I bought is super comfortable, breathable, and fits perfectly without being too tight. A total win.”

Helpful Report

Posted 8 months ago

Hi Hector, Thank you for your amazing review! We're thrilled to hear that you find the jersey comfortable, breathable, and perfectly fitting. It’s wonderful to know it’s been a total win for you! If you have any questions or need assistance in the future, feel free to reach out anytime. We're always here to help! Best regards, The SIROKO Team

Posted 8 months ago

“I was unsure about ordering their snowboard gear since the price was on the lower side compared to the competitors but was thoroughly impressed by the quality when I got them. After two days of use, I noticed a faint water spot on one of the jackets, seeing that my wife's jacket didn't have the same issue I reached out to let them know I might have a defective product. They shipped me a new jacket promptly despite having to get shipped overseas to the US. Not often that I write a review but since I was hesitant at first both with the quality and the customer support if I were to need it, I wanted to reassure others who might be in the same boat.”

Helpful Report

Posted 8 months ago

Hi Camp, Thank you for taking the time to share your experience! We’re delighted to hear that our snowboard gear exceeded your expectations in terms of quality. It’s also great to know that our customer service team was able to assist you promptly with the issue you encountered. We appreciate your honesty about your initial hesitation and hope your review helps reassure others who might be in the same boat. If you have any further questions or need assistance in the future, don’t hesitate to reach out! Best regards, The SIROKO Team

Posted 8 months ago

“Great quality cycling clothing at a fraction of the price of other brands. Siroko are my go-to!”

Helpful Report

Posted 8 months ago

Hi Jonathan, Thank you for your fantastic review! We're thrilled to hear that you appreciate the quality of our cycling clothing while also finding it to be budget-friendly. It’s wonderful to know that SIROKO has become your go-to brand! If you ever have any questions or need assistance, feel free to reach out to us anytime. We're here to help! Best regards, The SIROKO Team

Posted 8 months ago

“Wrong size was sent but was rectified quickly and efficiently. Happy with the products, great value.”

Helpful Report

Posted 9 months ago

Hi Aminah, Thank you so much for your review! We're glad to hear that we were able to quickly resolve the sizing misunderstanding. It's great to hear that you are happy with our products and find them to be a great value. Your satisfaction is our priority. If you need anything else or have any questions, please don't hesitate to contact us. We are here to help you. Best regards, The SIROKO Team

Posted 9 months ago

SIROKO is rated 3.8 based on 589 reviews