SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.66

3.7 Rating 506 Reviews

66 %

of reviewers recommend SIROKO

3.7

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chapéu com um tecido muito grosso e pouco elástico e ajustável à cabeça.”

Helpful Report

Posted 4 months ago

Olá Sidónio, Agradecemos por partilhar a sua experiência conosco. Lamentamos saber que o chapéu não atendeu às suas expectativas em termos de tecido e ajuste. O seu feedback é valioso para nós e ajudará a melhorar nossos produtos no futuro. Se precisar de assistência ou tiver mais comentários, estamos aqui para ajudar! Entre em contacto connosco https://www.siroko.com/es/i/contacto Atenciosamente, A Equipa SIROKO

Posted 4 months ago

“La veste W2 W CHRÉA n’est vraiment pas chaude. Si vous prévoyez de skier en plein soleil sous 10° c’est ok, sinon elle n’est absolument pas chaude. Sans soleil à 5° j’avais froid malgré mes sous couches. Je n’ose pas imaginer s’il neige. Je déconseille clairement, elle est belle mais ce n’est pas suffisant.”

Helpful Report

Posted 1 year ago

“Too uncomfortable to take things out of the rear pockets while riding due to the high back pocket upper position - Nothing else is bad. Regrettably I gave up pulling something out of the pockets”

Helpful Report

Posted 1 year ago

“The W2-W LOLLIPOP jacket for WOMEN'S SNOWBOARD JACKET is poor quality. The jacket is manufactured to be made with 100% polyester material (made in China). I have worn the jacket 5x before the zipper finally broke and I am extremely disappointed with the manufacturing process and quality of this jacket; my jacket can no longer be zip closed. The customer service is also extremely poor, as it takes 2 weeks for the department to respond. The website advertises that responses for customer service may be up to 3 days, but that is not the case sadly. One positive comment that I will make is that the pink color is nice and cute. Overall, I do not recommend purchasing any items from Siroko, as the prices are high for poor quality. Sincerely, Chemical Engineer”

Helpful Report

Posted 1 year ago

“K3S BIKE PARK: If you need to excahange the lenses, then you are in a big trouble! If you buy one of this, never think about put another lenses on it.”

Helpful Report

Posted 2 years ago

“I ordered a small. The jacket came back huge... it was as if I ordered a large. I mea seriously, I am swimming in it. Sent in a request to exchange it for an extra small which im worried will still be big on me. The company does not cover the cost of shipping for exchanges. I am kind of disspointed.”

Helpful Report

Posted 2 years ago

“They have nice shirts, but really bad quality. Hit a piece of Velcro and got damaged. No real service to do something about it, eventhough the shirt is used but just fitted. I wouldn’t recommend.”

Helpful Report

Posted 4 years ago

“Sad customer service. Zipper of my vest isn't working properly haven't used it. Wrote a email to ask for a return label. I was asked to take some pictures. So I did. After that I was asked to make a movie... Im not happy with this. Normally when something isn't working I would like to send it back instead of writing an other 2 emails with pictures and movies...”

Helpful Report

Posted 4 years ago

“Only buy if your after a cheap pair of glasses that look good but won't last. I bought a pair of dark grey k3 sunglasses with the yellow/red lenses. A also bought a photochromic lens as the discounts offered by siroko are very reasonable. All seemed well until I tried to change the lenses out and replace with a different pair. It is very difficult and requires an uncomfortably large amount of force to remove and reinsert lenses to point when I was worried about damaging the lens surface. After 5/10 minutes of trying, the tops of the lenses had been chipped as there was no other way of reinstalling the lenses without causing some minor damage. After this I accepted not to take out the fancy yellow lens until they were damaged enough that I'd throw it away. This, as it turns out is very very easy to do. Even the simple act of cleaning the lens after a ride with lens cleaner and a brand new cloth will result in fine scratches all over the lens surface front and back. The plastic itself feels cheap and brittle, to the point where just putting the glasses on would result in creaking and clicking from the frame. After 6 months my experience with these sunglasses came to an end this past weekend when I was about to tackle a ride, I went to put them on and they snapped under next to no pressure at all rendering them and the extra set of lenses I bought useless. These sunglasses do work, they are polarized and they do look good and with regular discounts, you could bag a bargain. If that's all your after then go for it. However, if you want a pair of reliable cycling glasses that won't brake or cause problem I'd invest in something a bit more expensive and go somewhere else.”

Helpful Report

Posted 5 years ago

SIROKO is rated 3.7 based on 506 reviews