“Easy to order online; with competitive price and good communication. Delivery as stated. Appreciated contact to ascertain I was a genuine customer; this being my 1st order. Only feedback I have is to please offer installation instructions, either via website or with the packaging. I had to source a YouTube video and re-interpret its instructions due to having an older filtration model. Easy to change cartridge once you know how!
Will use”
Wow! What a fantastic piece of feedback.
Thank you so much for taking the time to leave your review, we really appreciate it.
I am going to speak to our web team about our installation instructions, we do have them in our blog section of our website but unless you know to look there, its not obvious with the item purchase. It is a great point you have made and perhaps we could link the blog post to the products themselves.
We appreciate your business and look forward to exceeding your expectations in the future!
Cheers from The Aquastream Team 💧
Hey Matthew!
Thanks for the great review!
We really appreciate your feedback and look forward to your future transactions.
Enjoy your purified water!
Cheers from The Aquastream Team! 💧
Hey There Zachariah,
Thank you for your feedback and for the 5 stars! ⭐
We look forward to impressing you in the future!
Cheers from The Aquastream Team 💧
Hey Dominic,
Thanks you for your kind words, we really appreciate you taking the time to leave us your feedback.
Glad to hear you received your goods on time and I hope you enjoy the lollies!
Cheers from The Aquastream Team 💧
Hey There!
Thanks for the 5 stars! ⭐
We really appreciate you taking the time to leave us a review and look forward to exceeding your expectations in the future.
Cheers from The Aquastream Team 💧
“Website easy to use and price competitive. Order was received in the expected timeframe. Only hiccup was that the order was referred to fraud team for some reason (found that strange given the filter value and also that it was bought through Paypal) and I needed to confirm my identity.”
Hey There,
Thank you for the great feedback, we really appreciate it.
Apologies for any inconvenience caused by our fraud check, we have unfortunately had peoples PayPal used fraudulently and wanted to make sure that it is not someone else taking taking advantage of your account. These checks are only done on any first orders, so for any future orders this won't come up for you again.
Thanks again for your order and for your feedback,
Cheers from The Aquastream Team 💧
