Thank you for the positive feedback, Terrence! We're glad you found our troubleshooting helpful and that the filter swap was easy. Your satisfaction means a lot to us! 😊
“The customer serice and communicatiuon was simply amazing. A real rarity in todays busibess society and great to see Aquastream embrace and value servicxe standards”
Hey Michael!
Thank you for your fantastic review! We're so glad to hear that you had such an amazing experience with our customer service. It's our goal to provide top-notch service and communication to our customers, so your kind words mean a lot to us. We truly appreciate your support and look forward to assisting you again in the future!
Kind Regards,
Safara & the Aquastream Team💧
Hey Andrew!
Thanks a ton for your wonderful review! We're so glad to hear that you're feeling safer and healthier with our Fibron XC Sub-Micron Water Filter. It's great to know that the little gift added a nice touch to your experience. We really appreciate your support and can't wait to help you with anything you need in the future!
Take care,
Safara & the Aquastream Team💧
Hey James!
Thank you for your wonderful review! We're thrilled to hear that you received excellent customer service and that your goods were sent out promptly. Our team aims to make every shopping experience seamless, and it’s fantastic to see your positive feedback. If you have any questions or need assistance, don’t hesitate to reach out!
Warm regards,
Safara & the Aquastream Team💧
Hello Michelle,
Thank you for your review. We apologize for the delay in the arrival of your filter. We understand how frustrating it can be when shipping times do not meet expectations, especially after opting for expedited shipping.
Please reach out to our customer service team, and they will be glad to assist you with your request for a refund on the extra postage. Your feedback is important to us, and we appreciate your patience as we work to resolve this for you.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Kind regards,
The Aquastream Team