“My order through Aquastream was so easy to place, was dealt with efficiently and a little cheaper then other options.
I certainly would use Aquastream again.”
Thank you for your kind words Irene,
We really appreciate the great feedback!
We look forward to helping you with future transactions 😊
Cheers from the Aquastream Team.
“Far too expensive. I would never have bought a Billi if I knen how often I need to change the filter and how expensive they are. My water supply is from Sydney water which has very low salts and particulates compared to other towns in Austalia but I have to change my filter regardless of whether it is clogged or how much or little I have used it.
Joe”
Hi Joe,
Thank you for your feedback, we welcome any opportunity to improve our customers experience.
We are sorry to hear that the purchase of your Billi has been costly. We do try to maintain the best price in the market, but we totally agree that it can be frustrating having to change your filter more often than you would like.
Apologies again for your less than satisfactory experience. We are always reviewing our pricing and if we are able to pass on any savings, we will always try to do so.
Cheers from the Aquastream Team.
Hello Christina,
Thank you for your valued feedback.
Great question regarding disposal of the old cartridge – Since it contains carbon and is likely full of dirt & contaminants it’s not considered recyclable, so we recommend just disposing of it in your general waste bin.
Cheers from the Aquastream Team.
