“Far too expensive. I would never have bought a Billi if I knen how often I need to change the filter and how expensive they are. My water supply is from Sydney water which has very low salts and particulates compared to other towns in Austalia but I have to change my filter regardless of whether it is clogged or how much or little I have used it.
Joe”
Hi Joe,
Thank you for your feedback, we welcome any opportunity to improve our customers experience.
We are sorry to hear that the purchase of your Billi has been costly. We do try to maintain the best price in the market, but we totally agree that it can be frustrating having to change your filter more often than you would like.
Apologies again for your less than satisfactory experience. We are always reviewing our pricing and if we are able to pass on any savings, we will always try to do so.
Cheers from the Aquastream Team.
Hello Christina,
Thank you for your valued feedback.
Great question regarding disposal of the old cartridge – Since it contains carbon and is likely full of dirt & contaminants it’s not considered recyclable, so we recommend just disposing of it in your general waste bin.
Cheers from the Aquastream Team.
“Very rapid response to order on a Sunday with delivery of cartridge in 3 days - Qld to Perth door to door.
Excellent communication and outstanding price. Rating 5 stars easily.
Definitely using again.”
Thank you for the kind words! We are delighted to hear that you had such a seamless experience and look forward to exceeding your expectations in the future.
Cheers from the Aquastream Team.
