“Since installing per zip instructions, the zip filter leaks. I removed and reinstalled and it's still leaking from the top of the new filter. I have had to schedule zip to come in the new year for a service support call to fix the issue.”
Hey Catherine! Sorry for the delayed response! We are sorry to hear that there was a leak in the zip filter. We hope that Zip has provided free charge service under warranty. If you still have any trouble servicing the issue, feel free to contact us via phone or email so we may provide a solution. Thank you for the support and feedback as we value our customers feedback so that we may improve our business!
“With only a week to go before Christmas and being in WA I didn’t think that my filter would arrive anytime soon. However I was pleasantly surprised to have it delivered from Queensland within 3 days of ordering!! The prompt service and delivery was amazing !!! Will definitely be purchasing again.
Thank you”
