“Great product but more importantly great service. Ordered over Xmas and even though Aquastream were on holidays received a reply and the product a couple of days later. Fabulous!”
“Since installing per zip instructions, the zip filter leaks. I removed and reinstalled and it's still leaking from the top of the new filter. I have had to schedule zip to come in the new year for a service support call to fix the issue.”
Hey Catherine! Sorry for the delayed response! We are sorry to hear that there was a leak in the zip filter. We hope that Zip has provided free charge service under warranty. If you still have any trouble servicing the issue, feel free to contact us via phone or email so we may provide a solution. Thank you for the support and feedback as we value our customers feedback so that we may improve our business!
