“Device works great. Had issues with mine while it was under warranty. They provide a free shipping label to return it. It was tested (on /off switch was bad) and they sent my a FREE replacement. Customer service reps were very knowledgeable and friendly. Will buy this product again.”
“Bactrac cancelled my order twice. I never received this product. Supposedly cancelled because they thought my order was fraudulent. I tried to order on 2 different occasions with different credit cards.”