“It's seems like the reading comes out lower then I feel it should every time... Sometimes very shortly (about the 20 minutes it recommends not drinking or eating before using) after I drink (albeit, not very much) it will already read 0.”
“I bought one of these over 2 years ago and it was having issues so I sent it in for calibration but theY couldn't fix it. They did however not charge me for the service and offered me $40 off a new one even though it was out of warranty.”
“I sent my old BACTrack S80 in for calibration, but unfortunately it died. BACTrack was nice enough to offer me a large credit towards the purchase of a new one, so I selected this model. It's lighter, more sleek, and is ready to analyze faster than before.”
“I was ticked off my professional BACtrack broke on me. I sent it in for calibration and they told me it wasn't fixable. They gave me $40 off a new professional BACtrack. Worth it thus time. If this one breaks within 3 years... We'll nit sure. Until then I'll give them the benefit of the doubt. So 5 out of 5 for good customer service.”