“My breathalyzer stopped working and I called customer service. I sent it to them by USPS and they returned it in under 10 days. Hardly missed a beat. I have 3 of them just in case and give them as presents to my friends who like wine.”
“My original s80 was unable to be recalibrated after sixteen months from new. Backtrack waived the $24.99 calibration fee and gave me a substantial discount on a new unit.”