“I returned it to be recalibrated because it stopped giving me readings. Total time for shipping and recalibration was less than estimated and the unit works fine again. Worth the money.”
“I sent my Element Pro for recalibration. Unfortunately, after only a year and a half, it was not functional and couldn't be recalibrated. while I was disappointed in the short time the product lasted, I was very pleased with BACtrack's service.
I was contacted promptly and offered a 40% discount on a replacement device. I ordered the Tracer and love it's compactness.”
“We have 4 identical units (and just ordered another one). When one started acting up (giving false positives etc) we sent it for calibration. The process was easy and now the unit performs perfectly. Our units are used hard every day and this service keeps them accurate.”
