“They know how to take care of their customers. Calibration went well, they sent all new case and mouth pieces with it. Quickly done as well. I even had to have them hold the shipping while I was out of the country and they personally responded to me and took care of it.”
“Bought an s80 from amazon almost two years ago, it lost calibration and so I sent it in. Bactrack wasn't able to recalibrate so they sent me a brand new one at no additional cost. Great service policy!”