“after sending in my unit to California for calibration, not only did it get re-calibrated, a new unit was sent in place of mine. This is exemplary customer service and I will tell everyone I know about this quality product and service.”
“I had mine for less than a year so when it needed to be re-calibrated, it was a simple and easy process. I love the convenience of this device. Anyone working around or in the alcohol industry should have this.”
“My BACtrack S89 pro had stopped registering any reading so I sent it for calibration. As they could not fix it they replaced it free of charge. Didn't even tell me, just sent the new one which arrived about 2 weeks after sending the old unit away.”
“I sent our unit in for calibration and they were unable to complete it. I got a new unit and 50 mouth pieces!! Great customer service and excellent product.”
