“This mirror only has a small heated pad in the centre of the mirror, therefore only a small central part actually remains demisted, which is disappointing. Also the fitted wire at the back is not recessed and therefore causes the mirror to not sit flush with the wall, unless you have a gaping hole in your tiles exact where the fitted wire exits the mirror back. This is not a well designed, easy to fit mirror.
Also tried calling Bathshack about a discount code that would not work and couldn't get through to anyone after several attempts.”
Hi Dan,
We’re sorry to hear about the issues with the Trax mirror. The concerns you’ve described about the demister area and the back wiring not sitting flush are important, and we’d like to help resolve this.
Please could you email us at info@bathshack.com with:
- Your order number
- Clear photos or a short video showing the demisting area and the back wiring
Once we have these details, our support team will review options and get back to you promptly.
Warm regards,
Team Bathshack
