Hi Stephen,
We’re truly sorry to hear about the delivery experience you had. It's disappointing to receive a product in such condition, and we completely understand how frustrating this must be for you. Your feedback is valuable, and we will ensure it is addressed with our delivery team moving forward.
If you could please reach out to us at info@bathshack.com with more details, we would love to assist you further and find a suitable resolution.
Warm regards,
Team Bathshack
