“Fittings are for UK not EU. Had to buy new ones.
Water trap seems to not work, so we now have to go and find a replacement watertrap to fit the hole in the tray.
Drain Pipe supplied is soft bendable plastic. Problem here with rodents who like to eat - commonly know they will gnaw at it and potentially cause leaks in a location that is very difficult to address. Potentially they enter your house this way but I have nor heard of this personally.
UPS left this outside the wrong gate in an area susceptible to crime. Seems like an unnecessary risk.”
Hi Doreen,
Thank you for taking the time to share your feedback about the Vidalux Pure Shower Cabin. We’re truly sorry to hear about the issues you've encountered with the fittings and the water trap. We understand how frustrating it can be to deal with unexpected challenges like this.
If you are able to send us in an email to info@bathshack.com with all the details we can look into this for you.
Warm regards,
Team Bathshack
