“I was so excited when this arrived ... couldn't wait to open it. Unfortunately, when I did I was totally underwhelmed. The quality just wasn't what I was expecting. Not at all luxury item I had visioned. I have returned the item. Although the returns process initially seemed ok, it was lengthy waiting for the refund after they confirmed receipt of item compared to other companies.”
Hi,
Thank you for your feedback.
We’re sorry to hear that the Jaipur Throw didn’t meet your expectations and understand you chose to return it.
The item was received on 17th February, and the refund was issued on 20th February.
Best,
Customer Service Team
Christy
“This is a very warm bedspread and the olive colour is gorgeous. We bought it with the intention to use it as a superthick and warm blanket in our living room, and that works fine. We were slightly disappointed to find out that not both sides of the spread are coloured and suede - the side you don’t get to see on the pictures is grey, from a rugged material not really soft and not very maleable.
For us this is a 7/10”
