“Excellent hardware and materials, feels premium and I love the company's philosophy and approach to sustainability. The dimensions feels slightly off, however, and I find it difficult to wear the bag as a smaller person without looking like a turtle. I wish the bag was smaller in its length & width and had more depth to give it an overall more manageable profile for smaller frames. I also wish the water bottle pocket was external rather than internal, it seems silly to dedicate so much volume to a pocket that can't realistically hold most bottles.”
Hi There! Thanks so much for your support. Your feedback is very important to us. Our team enjoys reading reviews like yours because they keep us trying to make our customers happy. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“Perfect size for quick packing and slinging it on/off for a work commute. Slim profile (even with the Pro size) looks profesh, with slight casual touch from the canvas texture. Darker colors show all the lint collected though.”
Hi There! Thanks so much for the detailed review. We truly appreciate you! Your support and kind words are important to us. Our team always enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“The Backpack Pro ended up being everything I needed. i've had the backpack pro for about 6 months and its been a pleasure to have. The water bottle pocket was a genius idea. I have been able to put in my wet water bottle into the pocket without a single drop getting to all my notebooks and gear in the main pocket. The small organization pockets on the top, side and front of the backpack allow me to distibute all of my daily items when I spent a full day on campus or at work with ease. Everything feels like its made with quality in mind. I just hope the bottom of the backpack doesn't start to sag over time.”
Hi Donny! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. Your feedback is very important to us. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
Hi Kristin! Thanks so much for your support. Your feedback is important to us. Make sure to keep an eye on your email for future product updates. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“Nina in customer service was fantastic!
I had gotten one of your first book bags. I had't had a chance to use it until recently and the strap frayed off. Realizing the situation she very quickly got me a replacement. Thank you guys very much for your fantastic customer service.”
Hey Deborah! It was my pleasure to take care of you. Thanks so much for your continued support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
Hey Elisabeth! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
