Good Morning,
Thank you for sharing your fantastic feedback.
We are thrilled to hear that you are delighted with your purchase. It is our aim to provide customer satisfaction, and we are pleased that we have been able to meet this with your order. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“The instructions were clear and arch was straight forward to assemble. I believe the holding down pegs provided were insufficient as I thought they would not hold the arch down. This part of the design needs improving. So I cast threaded bolts into insitu concrete pads so the 4 feet are bolted firmly down. The arch is well made, it fitted together well, and it looks really looks great. A competitive price for a robust product that should last well and more rigid than similarly priced products.”
Good Morning,
Thank you for your detailed and thoughtful review of your Arch.
We are glad to hear that the assembly was straightforward and that you admire the quality of the arch. Your feedback regarding the holding down pegs is invaluable, and we appreciate your innovative solution. We aim to continually improve our designs, and your insights will be taken into consideration. If you have any further comments or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
