“Very poorly made with the ready made panels not aligning well, delivered with some bent nails sticking out and mitre corners not accuratly cut. Fortunatly it will be fairly hidden out of the way in use so will serve it's purpose but is not very pleasing on the eye.”
Good Morning,
Thank you for your feedback on your chosen garden product.
We are sorry to hear that the item was delivered to you in an unsatisfactory condition. We aim to provide customer satisfaction, and we apologise that it has not been met with your order. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Bought 2 large and 2 small deep root raised veg planters. Great products and good prices. 1 item was damaged when unpacked but replaced very quickly. Delivery guys Bill and Keith were very helpful and carried the goods into my garage for me. Very happy with both goods and service.”
Good Afternoon,
Thank you for your wonderful review and for sharing your experience with us.
We’re pleased to hear that you are satisfied with your planters and the service you received. It's great to know our delivery team, made the process smooth for you. We also appreciate your understanding regarding the damaged item and are glad we could resolve that swiftly. If you have any questions or need assistance, our Customer Care Team is always here to help.
Kind Regards,
elbec Garden Buildings.
