Dear customer,
We apologise for the inconvenience you've experienced.
If you haven't already, please contact our customer support team with the details of the missing pieces and the issue with the felt nails.
We'll do our best to promptly address these concerns and ensure your product meets the expected standards.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these issues!
Best wishes,
elbec garden buildings
“Lovely looking shed but rather substandard wood used to make the front hack and sides,there were many many knot holes in the wood which will need to be filled in to stops water ingress, also the roof was rather difficult to put together”
