Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your item and that everything arrived complete with no missing parts. It is also great to know that the preservative was fully dry, allowing you to apply your chosen paint finish, and that the pre-assembled sections helped reduce the work required on site.
We really appreciate you taking the time to share such detailed feedback and hope you continue to enjoy your purchase.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Very pleased with the product — it was easy to build and feels sturdy. The timber has a few shakes, but that’s to be expected. The centre trellis didn’t fit perfectly, though with a bit of careful adjusting I managed to get it in. Overall, it looks great. I’m still deciding whether to add some colour before the climbers take over. Would recommend.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your product and that you found it easy to assemble and sturdy once built. It is also great to know that you are happy with the overall appearance.
We appreciate your helpful feedback regarding the timber characteristics and the fit of the centre trellis, and your comments will be shared with the relevant team for review.
Thank you again for your recommendation and for taking the time to share your experience.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Currently in the midst of building. Really happy with the arbour seating itself. Its a very attractive piece of furniture for the garden and solid. Only negative is the construction, with no pre drilled holes and many, many, many screws to drill in, construction is proving time consuming and difficult for a family of DIY novices. Others wise a lively set for the money. Looking forward to eventually finishing its construction.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are happy with your arbour seating and that you find it to be a solid and attractive addition to your garden. We also appreciate your honest feedback regarding the assembly process, particularly the lack of pre-drilled holes and the number of fixings required, which has made installation more time-consuming.
Your comments are very helpful and will be shared with the relevant team for review. We hope that once fully completed, you will be able to enjoy your new garden feature for many years to come.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave your review.
We are delighted to hear you’re happy with your chosen Arbour Seat. We aimt to provide customer satisfaction, and we are glad that it has been met with your order.
If you need any assistance, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Very happy with quality, relatively easy to assemble but you have to spend an amount of time measuring and separating all the different screws as they just come mixed in one bag , delivery was fast and overall I’m very happy with this corner seat”
Good Morning,
Thank you for taking the time to share your wonderful review.
We are thrilled to hear that you are satisfied with your corner seat and that the assembly process went relatively smoothly for you. It is great to know you found the delivery fast as well. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards
elbec Garden Buildings
