“Aboustly awful, came damaged, quailty worst ever. Literally could cry. Rang company and all they offered was £30 on an £880 shed. please stay away from this company. currently doing a paypal case.”
Good Morning,
Thank you for taking the time to share your experience with us.
We understand the disappointment caused by the damaged parts, and we would have been able to replace the parts had we been provided the opportunity to do so. However, we understand that the item did not meet your expectations, and we are sorry. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Very poor quality wood flimsy and a lot of bent pieces of wood. Looks much better quality in the pictures. Would not buy from here again such a waste of £900”
Good Morning,
Thank you for your feedback regarding your chosen Garden Building.
We are sorry to hear that the item did not meet your expectations and that you encountered issues with warped and bent wood. We understand how disappointing it can be when a product doesn't align with the images shown. Your comments are important to us, and we will take them into consideration as we strive to improve. If you do require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
