Good Morning,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you are disappointed with the design and quality of your summerhouse. We understand how frustrating it must be when a product does not meet expectations, particularly after installation.
We would have welcomed the opportunity to look into the concerns you experienced at the time and provide assistance where possible. If you would still like to discuss this further, please contact our Customer Care Team with your order details.
We appreciate your comments and will ensure your feedback is noted.
Kind regards,
elbec Garden Buildings