“Disappointed with the quality of the product. The roof is bowed. The Perspex windows flimsy. Badly constructed frame. Floor weak with considerable movement. Gaps everywhere, doors uneven (even with a very experienced carpenter to construct) Currently trying to use filler to stop the rain getting in. The name Premium should be taken with a pinch of salt. Have since been back on the product photos on the advert and some are quite clearly artificially altered. Do take the time to study carefully.”
Good Afternoon,
Thank you for taking the time to share your feedback.
We are sorry to hear about the issues you described with the roof, windows, frame, floor, and gaps, and that the product did not meet your expectations.
We appreciate you bringing these concerns to us. If you’d like to discuss this further, please contact our Customer Care Team who will be happy to assist you.
Kind regards,
elbec Garden Buildings
