“Forest Garden Bar is not quality. Very rough sawn, live edges used where square edges are needed to join panels together and ship lap is the poorest quality I have seen; full of nots, gaping holes, splits and broken grooves. Trim pieces too short for the gap they are supposed to hide and poor design having to add the last 6” of panel height using separate pieces. Poor design, even worse quality. Spend 15% more to get a 100% improvement”
Good Morning,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you are disappointed with the quality and design of your Forest Garden Bar. We appreciate that the condition and appearance of the timber, along with the assembly experience, did not meet your expectations.
Timber is a natural material and can contain characteristics such as knots, splits and variations in appearance, however we understand that the concerns you have raised regarding the finish and fit of the components have impacted your overall experience.
Your detailed feedback has been noted and will be shared with the manufacturer for review, as comments such as these help identify areas where improvements may be possible.
Kind regards,
elbec Garden Buildings
