Good Morning,
Thank you for taking the time to provide your feedback regarding the design of your product.
We are genuinely sorry to hear about the issues with the roof and the panels. It is disappointing to know that your experience did not reflect the experience we strive to provide for you. Your comments are vital to us, and we will ensure they are forwarded to our product development team for future consideration.
If there's anything we can do to assist you, or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.