“Good chunky wood for the arch but comes supplied with rubbish screws which are not nearly long enough and too few of them to put it together as robustly as it needs to be to support it's own weight let alone the added weight of anything planted on it. So be prepared with plenty of long heavy duty screws and a good drill to put it together.”
Good Afternoon,
Thank you for taking the time to share your feedback.
We are sorry to hear that the included screws didn’t meet the build needs and that you felt the arch isn’t as robust as required.
We aim to provide customer satisfaction, and we apologise that it was not met with your order. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
