Hello Charlotte,
Thank you for your fantastic review! We're so happy to hear that you're noticing a difference after using our synbiotic duo cap. It's always rewarding to see our customers experience positive changes in their health and well-being.
We encourage you to keep us updated on your progress—your journey could inspire others as well!
Warmest regards,
Epetōme Customer Care Team
“I started reading reviews of Epetome after following Emily on Instagram for recipe inspo. After reading Trustpilot reviews I decided to try a trial pack before considering committing to a subscription.
After an initial few days of nausea then constipation, I’ve been blown away by the results. Having suffered with IBS for almost thirty years and having to eat a fairly limited FODMAP based diet, I still suffer with intense bloating, cramps and wind after the majority of meals, diarrhoea or upset stomach most days, and struggle to digest meals which generally leave me feeling lethargic and with a stomach that is distended and swollen like a balloon the majority of the time.
After the initial adjustment period, I now have regular smooth bowel movements, I am no longer bloated after meals and yesterday I ate cooked onions with no repercussions (something that has been off limit for a long time). On top of this my hair and skin is glowing, a persistent patch of dermatitis has almost disappeared and my usually brittle nails are stronger than they’ve ever been. Cannot recommend enough.”
Hello Catherine,
Thank you so much for your glowing review! We're absolutely delighted to hear how our synbiotic duo cap has had such a profound impact on your gut health and quality of life after just a month of use. It’s great to know that you've been able to enjoy foods that were once off-limits and that you're experiencing better digestion, glowing skin, and stronger nails.
Your journey with us is amazing, we can’t thank you enough for sharing it. We’d love to hear more about your continued progress, so please keep us updated!
Warmest regards,
Epetōme Customer Care Team
“I’ve been using the product for three weeks now and haven’t noticed a difference at all. It’s a shame I was hoping these would be the tablets to solve my issues. I’m in pain most days with digestive issues and these haven’t made a difference yet.”
Hello Clare,
We’re truly sorry to hear that you haven’t experienced the difference you were hoping for with our product. We completely understand how frustrating it can be when results take longer than expected, especially when addressing digestive health. Your feedback is invaluable to us, and we truly appreciate you sharing your experience.
Since every individual’s body responds differently, some customers find that they notice the most significant changes after consistent use for a little longer. We’d love to encourage you to continue for another couple of months, as many users see improvements over time.
If there is anything we can do to help you, whether it is providing advice on how to get the most out of the product or answering questions, please contact support@epetome.com. We’re here for you and appreciate you being a part of our community.
Wishing you all the best on your wellness journey!
Best regards,
Epetōme Customer Care Team
“I have had some digestive system issues over the last 12/18 months and taking Epetome on a daily basis for a month has certainly helped to improve my overall gut health. I intend to make it part of my health management regime going forward.”
Hello Mike,
Thank you for sharing your positive experience with our synbiotic duo cap. We're pleased to hear that it has made a noticeable difference in your gut health after just one month and that you're planning to incorporate it into your routine going forward.
We’re here to help and would love to hear how things continue to improve for you.
Warmest regards,
Epetōme Customer Care Team
“I’ve tried many different products to see if anything would help with my bloating and digestive issues. I have sarcoidosis and other autoimmune diseases. I’ve had no problems taking it. No side effects at all. After about 3 weeks the bloating seems a lot less. I’m going to continue to see how things progress.”
Hello Neil,
Thank you for taking the time to share your honest experience with our synbiotic duo cap. We’re glad to hear that you’ve been able to take the product without any side effects and that you’re noticing less bloating as you continue your journey.
Please keep us updated on your progress—we’re here to support you as you continue on this journey.
Warmest regards,
Epetōme Customer Care Team
“I have been using epetome for about 3 weeks and I think it does really work. Bloating is improved and I am more regular. I saw improvement quite quickly. I will continue to take it.”
Hello,
Thank you for sharing your experience with our synbiotic duo cap! We're thrilled to hear that you've noticed improvements in bloating and regularity after just three weeks of use and that you're planning to continue with it, as many customers find ongoing benefits over time.
Please keep us posted on how you're doing—we're here for you on your health journey!
Warmest regards,
Epetōme Customer Care Team
Hello,
Thank you so much for your review! We're pleased to hear that you’re feeling more energised after nearly a month on Epetome.
Your recommendation means the world to us! We’d love to hear more about your experience as you continue your journey with us.
Warmest regards,
Epetōme Customer Care Team
“I’ve been using epetōme for a few months now and found the tablet itself to be amazing.
Although the customer service has been non existent. I contacted epetōme’s customer service via email as Royal Mail hadn’t delivered my package (about 4 weeks ago) and still no one has got back to me. I then resent the email and still no one has got back to me. It’s quite frustrating.”
Hello Catherine,
Thank you for your honest 3-star review of our Synbiotic Duo Cap. We’re delighted to hear that you find the tablet amazing; however, we sincerely apologize for the issues you’ve experienced with our customer service.
We strive to provide timely and helpful support, and it’s concerning to hear that your emails went unanswered. Your feedback is invaluable, and we will address this internally to ensure that we improve our communication going forward.
If you have any immediate concerns or require assistance, please contact us again at support@epetome.com, and we will do our best to help you right away.
Wishing you continued well-being,
Warmest regards,
Epetome Customer Care Team
