Hi Sophie,
Thank you for your wonderful 5-star review! We're delighted to hear that you're loving our product and that our customer service has met your expectations. Quick responses are what we strive for, and it's great to know you felt supported.
Your feedback is truly appreciated, and if you ever need assistance or have questions, don't hesitate to reach out!
Best wishes,
Epetōme Customer Care Team
Hi Marie,
Thank you for your amazing 5-star review! We're thrilled to hear that our customer service team was able to assist you with your package issue. It's our priority to ensure that you have a great experience, and your kind words really motivate us.
We can see that your order has now been delivered. We appreciate your patience for the wait and hope you enjoy your products!
If you need any further assistance or have questions, please reach out anytime.
Best wishes,
Epetōme Customer Care Team
Hi,
Thank you for your fantastic 5-star review! We're pleased to hear that Epetome is helping you feel less bloated and that you're experiencing positive changes.
Your support means the world to us, and we're here if you have any questions or need assistance. We can't wait to hear more about your journey with Epetome!
Best wishes,
Epetome Customer Care Team
“I have really enjoyed Epetome so far! Within a month I have noticed improvements in my energy levels and bloating / digestion which I usually have issues with. I am looking forward to continuing Epetome to hopefully see some more benefits to my gut health.”
Hi,
Thank you for your 5-star review! We're so happy to hear that you've noticed improvements in your energy levels and digestion within just a month of taking Epetome.
Your positive feedback means a lot to us. If you have any questions or need assistance, we’re always here to help! We would love to stay updated on your journey with us!
Best wishes,
Epetome Customer Care Team
Hi Neve,
Thank you for sharing your experience with Epetōme. We appreciate your honesty regarding the lack of noticeable difference after a month of use. We're sorry to hear that it was due to an IBS flare-up; we know that can be quite challenging.
Sometimes, it can take a bit longer for the body to respond, especially with complex issues like IBS. We believe in the potential of our formulation and hope you find the benefits with continued use.
Wishing you all the best on your wellness journey.
Warm regards,
Epetōme Customer Care Team
“I’ve been taking Epetōme for 3 weeks now and wow what a huge difference it’s made to my life so far. After years of struggling badly with acid reflux and being gluten and dairy intolerance I’ve always struggled with having a regular bowel movements with ease, especially after having to give up caffeine because of the acid reflux, but since taking Epetōme I’m back to normal again. I’m hoping that I’ll be able to introduce dairy and gluten to my diet over time, but just for now I’m thrilled with the results that I’m getting, definitely the best decision I’ve made in starting Epetōme.”
Hi,
Thank you so much for your 5-star review! We're absolutely thrilled to hear how much Epetōme has positively impacted your life in just three weeks, especially with your acid reflux and bowel movement regularity. It’s amazing to see progress in managing those challenges, and we’re excited for you as you consider reintroducing dairy and gluten in the future.
We appreciate you sharing your experience with us. If you have any questions or need support along the way, please feel free to reach out!
Best wishes,
Epetōme Customer Care Team
“My initial review of Epetōme is positive, I am not experiencing the painful bloating after eating meals and I feel that I am not as lethargic after eating. I have been monitoring how my skin is and whilst I have not had any large breakouts since starting I cannot wholeheartedly attribute it to Epetōme yet. I will continue to monitor my skin to review the gut to skin link.”
Hi Dempsey,
Thank you for your 5-star review! We're delighted to hear that you're experiencing less bloating and feeling more energised after meals. It’s great to see you monitoring your skin as well; the gut-skin connection can be fascinating and varies for everyone as your body adjusts to the vitamin.
We appreciate you taking the time to share your journey with Epetōme and are here to support you as you continue to observe these changes. If you have any questions or need further guidance, please feel free to reach out!
Best wishes,
Epetōme Customer Care Team
Hi,
Thank you for sharing your experience with Epetōme ,we're thrilled to hear that you've noticed a reduction in bloating after two weeks.
We understand that acid reflux can be a challenging issue, and while it may take a bit more time to see improvement, we believe in the long-term benefits of our formulation.
Best wishes,
Epetōme Customer Care Team
“Changed my bowel movements from the first capsule! I suffered from loose stool every day for years no matter what I tried and after just one capsule I’ve notched a significant positive change and feel so much better about it.”
Hi,
Thank you for taking the time to share your 5-star review! We're absolutely thrilled to hear that Epetōme has made such a significant difference in your bowel movements right from the first capsule and that you’re feeling so much better after struggling with loose stools for years.
Thankyou for sharing your positive experience with us! If you have any questions or need assistance as you continue your journey, please don’t hesitate to reach out.
Best wishes,
Epetōme Customer Care Team
Dear Flavia,Thank you so much for the amazing 5-star rating you gave. We sincerely appreciate your support and are thrilled to hear that you are very happy with it so far! It means a lot to us.
Thank you for your kind words and for being part of our Epetōme family. If you have any questions in terms of your gut health or need further assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Epetōme Customer Care Team
“The delivery was prompt and the product came well packaged. I’ve been taking epetome for around 3 weeks now and already noticing a reduction in bloating, too early to see the full benefits, I will continue to use the product.”
Hi,
Thank you so much for giving Epetōme a 4-star rating!
We're delighted to hear that you are already experiencing a reduction in bloating after just 3 weeks of use. We understand that it may be too early to witness the full benefits, but rest assured, our product is designed to provide long-term improvements and we would suggest as a minimum to take these for 90 days to feel the full benefits.
We appreciate your trust in our brand and your commitment to continue using Epetōme. Also, we're glad to know that our prompt delivery and the well-packaged product met your expectations. If you have any further questions, feel free to reach out. Thank you again for your support!
Kind Regards,
Epetōme Customer Care Team
Hi Francesca,
Thank you so much for taking the time to give Epetōme a 5-star rating! We truly appreciate your support and are thrilled to hear about the positive results you are experiencing.
We understand how challenging it can be to find effective solutions for conditions like IBS and we're pleased to to know that our synbiotic duo cap is making a difference in your life and benefitting your gut. Typically we expect you to feel the full benefits after 90 days of taking these consistently so we're thrilled you can already tell a difference after only three weeks!
We are committed to providing the highest quality products and are delighted that Epetōme has surpassed your expectations. If you need any assistance or have any further feedback, please don't hesitate to reach out to us. Thank you once again for choosing Epetōme.
Wishing you continued success on your journey to better health!
Warm regards,
Epetōme Customer Care Team
“Sadly can’t write a positive review as I paid for the 3 month supply 10 days ago. I was told they were resending my order when I contacted them after waiting 7 days for tracking information and not receiving anything. It’s now been a further three days since I was told they were resending the order and am still yet to receive any information to say they’ve even been dispatched. Sadly won’t be ordering again.”
Hi Alex,Thank you so much for taking the time to provide us with your feedback on Epetōme. We truly appreciate your honesty and iwe're sorry to hear of the delays with receiving your order.
We sincerely apologize for the inconvenience caused by the delay in receiving your 3-month supply. We understand how frustrating it must have been to wait for tracking information and not receiving it within the promised time frame. We have had a look at the communications on this and can see you reached out on Sunday and the support team had arranged a replacement by Tuesday in which this was then delivered on Thursday. We want to apologise for the slight delay in arranging this, our team were enquiring with the delivery company on the status of your original parcel to see if it could be located and still sent to you but in this case it appears your order became lost. Our team are contiuing to work hard on any feedback we receive to ensure we do not have instances like this again as we want to ensure we can get your order to you within our promised time-frame.
We want to assure you that this is not the level of service we strive to provide. Your satisfaction is our top priority, and we are extremely sorry for falling short of your expectations.
Your valuable insight will truly help us in addressing the problems you faced and prevent such occurrences in the future.
Once again, thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust and provide you with a positive experience in the future.
Kind Regards,
Epetōme Customer Care Team
“Took the plunge in ordering 3 months supply after 1. The amazing reviews and 2. My gut not being the best. I already know from previous gut health testing that my gut health is poor so I’m hoping this will help alongside a diverse diet. I’m one week in and am already feeling better in terms of bowl movements (sorry TMI😅) and bloating. Looking forward to seeing how the next 3 months go!”
Dear Rebecca,
Thank you so much for your 5-star rating of Epetōme! We greatly appreciate your feedback and are so pleased to hear about your positive experience.
It's always encouraging to hear that our product is helping customers like you, especially just one week in taking this, you're already experiencing improvements in your bowel movements and bloating. It's definitely an exciting start!
We sincerely hope that Epetōme continues to deliver great results for you as you progress through the next 3 months. Remember to maintain a diverse diet alongside the supplement for optimal benefits. If you have any questions or concerns along the way, please feel free to reach out to our customer support team.
Thank you again for choosing Epetōme and for taking the time to share your positive feedback. We truly appreciate your support.
Best regards,
Epetōme Customer Care Team
“I’m not really sure if it’s made a difference to anything externally. I didn’t really have any severe or light issues to start with so I’m just taking them as I’m in my 30’s now and need to start looking after my health. So hoping it’s made a difference internally.”
Hi Olivia,
Thank you so much for your 4-star rating of our synbiotic duo cap! We truly appreciate your support and the time you took to share your experience with us.
We're glad to hear that Epetōme has been a part of your new health journey as you enter your 30s. As you mentioned, our product focuses on internal well-being, which we believe is vital for a healthy life and gut!
We're pleased that Epetōme has been a positive addition to your wellness journey. We're continuously working to improve our offerings and deliver the best possible results to our customers. We suggest to take this for a minimum of 90 days to feel the full benefits.
Once again, thank you for your kind words and for choosing Epetōme. If you have any further questions or suggestions, please don't hesitate to reach out. Our team is always here to assist you.
Happy internal well-being and health!
Best regards,
Epetōme Customer Care Team
Hi Davina,
Thank you so much for giving Epetōme a 5-star rating! We're thrilled to hear that you've had such a positive experience with our product so far, we greatly appreciate your feedback.
It's fantastic to know that you have been using Epetōme for a month and found it extremely helpful even in the early stages of taking this that it is reducing your bloating so far, as it reaffirms our commitment to creating products that deliver effective results, you look great!
Should you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to support you on your wellness journey.
Once again, thank you for your kind review and for choosing Epetōme.
Warm regards,
Epetōme Customer Care Team
To Michelle ,Thank you so much for your wonderful 5-star rating of Epetōme!
We truly appreciate your feedback and are thrilled to hear about your positive experience after 3 months of use.
It's fantastic to know that Epetōme has been working so well for you, helping reduce bloating, establish a more regular rhythm, and even providing a sense of calmness. We're delighted that our product has been able to deliver the desired results.
Moreover , we also want to express our gratitude for your loyalty as a customer. Your continued trust and support mean the world to us, and we're committed to providing you with the finest quality products and excellent customer service.
Should you have any other questions or need further assistance, please don't hesitate to reach out. We're always here to help.
Thank you once again for sharing your positive experience with ePetōme and for being part of our loyal customer base. We look forward to serving you again in the future!
Warm regards,
Epetōme Customer Care Team
“I've been taking Epetome for a week now and I've already noticed a huge difference! I'm not bloated at all, and my stomach feels much better. I'll be repurchasing for sure!!”
Hi Lauren,
Thank you so much for your 5-star review! We're thrilled to hear that you've noticed such a positive difference in just one week and that your bloating has eased and your stomach feels better already, we would love to stay updated with how you continue to get on.
Your support means the world to us, and we can't wait to be a part of your journey going forward. If you have any questions or need assistance, just reach out. We're here for you!
Best wishes,
Epetōme Customer Care Team
“Too soon to notice effects just yet but the packaging is so aesthetically pleasing, very lux and the capsules are stunning too! Very happy it’s just one a day and the customer service is great!”
Hello,
Thank you so much for your kind review. We're delighted to hear you like our packaging and capsules —it's great to know that we were able to bring a touch of luxury to your routine.
We appreciate your patience as you await the effects; our formulations often take time to show their full benefits but we suggest as a minimum to take for 90 days. If you have any questions or need assistance along the way, don't hesitate to reach out to our customer service team—we're always here to help!
Warm regards,
Epetōme Customer Care Team
“Beautifully packaged and although I haven't noticed improvements at only a few days in, an unprompted follow up email put any doubts at ease at what to expect in the first couple of weeks!”
Hi Siana,
Thank you for your 5-star review! We're so glad to hear that you appreciated the packaging and found our follow-up email reassuring which was our aim
It's completely normal for noticeable improvements to take a little time, especially in the initial stages this is why we recommend at a minimum to take these for 90 days. We hope you’ll continue to experience the benefits as you keep using Epetōme.
If you have any questions or need support along the way, don’t hesitate to reach out. We’re here for you!
Best wishes,
Epetōme Customer Care Team
