Hi Raghavendra,
We're sorry to hear that. This should not happen, let us resolve it for you. From what I can see in our records, you should have received an update email on the 5th of May when your sample arrived at our lab, and the results should have been sent to your email on the 15th of May as well.
We have sent you an email, let's follow up on this there!
~ the For Youth team
