Thank you for your feedback, Fernanda! We're truly sorry to hear that the quality of the hair extensions hasn’t met your expectations. We understand how frustrating it can be when products don’t perform as anticipated.
We see that you’ve already contacted us, and we provided a resolution along with instructions on the next steps. However, if you’re not satisfied with the outcome, please don’t hesitate to reach out directly at help@irresistibleme.com. Our customer care team is more than happy to reassess your case and work with you to find a solution.