We’re sorry to hear the color didn’t meet your expectations. We understand how important it is for the shade to be just right. Each set includes a sample weft so you can check the color before opening the full package. If the sample isn’t a match, the set can be returned as long as the main bundle remains unopened — this is part of our return policy, which is always available on our website.
If you’d like to arrange a return or need help with anything else, our Customer Service team is happy to assist. Just reach out to us directly at help@irresistibleme.com and we’ll take care of you!