Thank you for reaching out, and we’re really sorry to hear about your experience. We understand how concerning it must be to deal with hair loss, and we want to make sure you're using our products in the safest way possible.
Our clip-in extensions are designed to be gentle on your natural hair, but we understand that everyone’s hair type is different. If you’re concerned about clip-ins, we recommend trying a looser clip-in application or even using tape-ins instead, which can be a gentler alternative for some. Additionally, we always suggest not leaving clip-ins in for extended periods and ensuring they are applied securely but not too tightly to avoid unnecessary stress on your hair.
We’d love to help you find the best solution for your hair. Please feel free to reach out to us directly at help@irresistibleme.com, and we’ll work with you to find a product or technique that suits your needs.
We truly appreciate your feedback, and we’re here to support you.