“Hi, I was very excited to open the box and try it on. The color/shade isn't the right one I was looking for. I did ask Nicole for dark brown but she suggested chocolate brown. It's too light for me and too bulky. But the quality of hair is nice, it's a human hair. I'm thinking to order a darker shade but I'm still debating because it's like I wasted my money for the first order.”
Thank you for sharing your thoughts, Eve. We’re disappointed to hear that the shade and style didn't match your expectations. It sounds like the lighter color didn’t resonate with your look, and we completely understand how that can be frustrating.
We're glad to hear you appreciated the quality of the hair! Should you decide to try a darker shade, we recommend reaching out to our team for personalized color suggestions to ensure you find the perfect match. Your feedback is important to us as we continually strive to improve our offerings.
“Good quality and because its my first wig purchase and I dont know what I am doing, I needed to return so I can exchange for a little bit lighter brown and a little shorter. The company responded quickly as to how I can return since I only tried it on once within my house for about 5 minutes. Looking forward to getting the right pick for me soon!”
