“I have worn wigs for over a decade, and this was my first time purchasing from this store.
I loved how easy it was to shop on their website, make a purchase, and track my order. It arrived within about 10 days of ordering.
That said, I needed to return this wig. It is great quality and the right color and length, but the cap design was not a good match for my needs. It only has clips, no other supports in place to secure it to my head. Due to my hair loss, the clips don't work for me.
During the return process, it was so easy and quick to get in touch with customer support and obtain return label. They were friendly and informative about the return policy.”
Thank you so much for taking the time to share your experience, we really appreciate your thoughtful feedback.
We're thrilled to hear that you found the shopping process smooth and our customer support helpful during your return. While we’re sorry the wig cap design didn’t work for your specific needs, we completely understand how important secure and comfortable wear is, especially for those experiencing hair loss.
We’re always working to improve our designs and offer more secure-fit options. If you ever decide to try us again, our team would be happy to help you find a wig style or cap construction better suited to your preferences.
Thank you again for giving Irresistible Me a try, we truly value customers like you.
