We’re so sorry to hear that the wig you received didn’t meet your expectations — that’s definitely not the experience we want for our customers. It’s possible there was a mix-up, and we’d love the chance to look into it further.
We understand you’ve chosen to return the item, and once it arrives back and is processed, we’ll make sure you’re notified right away. In the meantime, if you have any photos or details to share, feel free to reach out to our customer care team — we’d love to make this right for you.
