“The hair color and feel are pretty but not what I expected. I thought the blonde highlights would at the face. Instead they are buried under a lot of hair not noticeable when I tried it on. Plus the part down the middle will be very difficult to change.”
Thank you for sharing your experience, Deborah!
We’re so sorry the highlights and parting didn’t look as you expected when you tried it on, we completely understand how important placement and style are. We’ve already emailed you detailed return instructions so you can send it back, and once it arrives we’ll be able to move forward with your return.
If you’d like help finding a style with brighter face-framing highlights or a more flexible parting, our team would love to guide you toward a better match.