Thank you for your feedback, and we're sorry to hear that your experience didn’t meet expectations.
Our human hair wigs are handmade to order, which does mean they take a bit longer to process and ship, this is something we try to make clear at the time of purchase. We understand how frustrating delays can be and apologize for any inconvenience caused.
As for the color, we do our best to represent shades accurately online, but variations can happen depending on screen settings and lighting. If the color isn’t right for you, we’re happy to help with a return or exchange.
Please reach out to us directly at help@irresistibleme.com, we’d love the chance to make this right.
