We’re very sorry for the inconvenience and any frustration caused. We’ve checked our records and can confirm that the only message we received from you was on May 1st, and our team responded that same day with instructions.
To help us investigate this further and make things right, please email us clear photos of the wig you received, the issue you’re seeing, and the barcode label from the box it came in. You can send everything to help@irresistibleme.com.
We’re here to help and look forward to resolving this for you as quickly as possible.
