“Used it several times and double sealed every time, and continues to loose its vacum, bags let air into them within a week in freezer which is disappointing even sealing bacon and placing in fridge it is not maintaining vacum seal maybe a faulty one?”
“This machine is a cracker. VERY easy to use, does exactly what it says it will. Can be slightly fiddly getting the bags flat, but as long as they're not overfilled, there's no issues. The fact it's 12/240V is an absolute plus! I can take it camping/fishing and seal stuff straight away - no more fish floating free in the fridge!!”
Hi Leanne, sorry to hear about the issues with your Vac Sealer. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/kickass-vacuum-food-sealer-wet-dry-12v-240v/ I apologise for any inconvenience this has caused.
