“I was very disappointed with the kickass vacuum sealer, I got it the day before we set off on a lap around Oz and wanted to use it to fill my freezer up. How ever it didn't work, the vacuum was very poor and the sealer didn't seal the bags that I also purchased from Kickass. I had to leave it with a neighbour to return as I will not be near a store for at lease 8 months, so had to travel without one.
Was very surprised as I have purchased other things from kickass and never had a problem.”
“The crew at Kickass provided a 2nd vacuum sealer as the first unit while working very well, had an recharging issue. My thanks to kickass for a hassle free warranty process. The unit itself works extremely well and has my full recommendation”
“Only worked once out of 10 try's, had left Brisbane to go travelling so I threw it in bin. Very disappointed- would like a refund or credit voucher but don't like my chances.”
We're really sorry to hear about the trouble with your vacuum sealer, especially while you were on the road. That’s definitely not the experience we want for our customers. Please reach out to our team at support@kickassproducts.com.au so we can look into this further and see what we can do to make it right.
