“Hello, bit disappointed with this purchase TBH.
I have previously purchased and identical rug but the finish on my previous purchase was so much better than the finish on this my most recent.
Please see attached photos, there is a black line within the grey area of the rug, both top and bottom (poor weave).
Thanks”
Hi there,
We're sorry to hear about your less-than-satisfactory experience with our product. Your feedback is incredibly valuable to us, and we want to make things right. Please contact us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.
